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Re Issuing SSL

Hello LET,

I recently switched providers and lost my private key for my ssl in the process. I contacted my provider to reissue it since it was the same domain and the response I got was “Unfortunately we cannot reissue promotional SSL’s.”

I thought all SSL’s allowed for an SSL to be reissued as long as the common domain stayed the same. Is this true?

Comments

  • You need to complain to the certificate authority about the behaviour of your certificate reseller, but even then you might get what you want. Welcome to the uneven market, and embrace LetsEncrypt soon.

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