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Refund takes longer than OP likes - calls out the company for being scammers Smart2host.com
Carefull about this hosting romania 
VPS SUCK SLOW ! AND SCAMM MY MONEY, I HAVE PAID 2 TIME, BUT HE WONT TO REFUND ! WHEN ME SEND TICKET, HE IGNORE AND AUTO CLOSE MY TICKET, I HAVE PAID BEFOR DUE INVOICE, BUT SOME AUTO CHARGE TO MY PAYPAL THEM NO WANT REFUND, WHEN ME WANT TO STOP, THEM IGNORE ME, AND ME ASK TO REFUND, COS THEM OPEN VZ IS SUCK ! STAY AWAY FROM THIS GUY
DATE : 31 DEC
http://prntscr.com/i0w40x
DATE : 14 Jan
http://prntscr.com/i0w5s5
DATE : 16 Jan
http://prntscr.com/i0w65x
Comments
All in cap. A kitten has died.
Thread moved to offtopic, title edited.
Bumping your own ticket brings you all the way down in the ticket queue. Try not bumping your ticket (nor creating new tickets) for a while.
Furthermore, your paypal subscription is your own problem, as the host did not take your money, you send it to them (that's how those paypal subscriptions work).
@smart2host - Last active, December 23rd
deadpool confirmed
You mean you made an agreement with paypal to create a subscription and you agreed with paypal to send them money every month.
Your caps lock key is stuck.
login to paypal and cancel your automatic payments.
While logged in to paypal open a paypal dispute
dont buy from random hosts using nulled billing software in the future.
How about its ?
http://prntscr.com/i0wagm
Need date/time stamps for each ticket opened and when those were closed. If you opened multiple tickets for the same issue, all but one should be closed. Unless you're in need of 4 replies, you don't open 4 tickets.
When me open ticket, he ignore and auto close dude
hehehe
How the fuck does @smart2host have a provider tag with nulled whmcs btw?
One ticket is still open so that doesn't make sense.
Provider tag removed for using nulled. Will not ban until this thread is somewhat resolved/more mature.
Editing titles is one of the things that makes LET great ;-)
Noooooot good.
Hello Noobskid,
Thank you for contacting LowEndHelpDesk. Unfortunately, we aren't the support department for 'Smart2Host.' Please contact them directly should you require any assistance. This ticket will now be closed.
Sincerely,
LowEndHelpDeskEdit: lol nulled whmcs is good my man
when he auto charge me, i'm already send he ticket, but he keep wont to refund, that why i want out from he hosting but all my money still there, and take cancel, same he wont to refund
Many people view it as a courtesy to return money that was handed to them, meaning not required. I'm not saying I agree, and maybe it's a dick thing to do, but I acknowledge that this viewpoint is not entirely uncommon. If you had a PayPal subscription you weren't charged, you actively paid him. It's like hiring someone to write a check every year and forgetting to tell them the job is over, then you want the next check back that they wrote. Returning it would be nice, admittedly, but may not be the only perspective out there.
He did not 'auto charge' you, it was you that 'auto paid' him, what is your first language please?
dude if he profesional hosting, i'm have paid 5 day befor invoice due date. when invoice coming paypal auto charge ? why he no refund some my auto charge ? why he keep the money ? ?
i think unprofesional that
indonesia dude, sorry for my bad grammar
Because he didn't auto charge. You went to the bank, took out cash, walked up to him, and placed it in his pocket. That is the real world equivalent of a PayPal subscription.
Sure maybe it's rude to not return it, but it's not entirely "not rude" to be angry at someone for not returning money that you gave to them.
Because the provider tag is not an endorsement and the community is self-regulating these days in terms of who they buy from.
It is not the admins or moderators responsibility nor are they held accountable in any way shape or form for allowing scammy shit hawks to take peoples money here and the commercial entity behind the community (colo crossing) are comfortable with this.
It is not the way most of us would have chosen or agree with but that is just the way it is and we have to accept it.
Action is only taken in extream cases with either blatant disregard for the rules or out right scammers e.g. prout.
edit: that is my understanding only, nothing more, I am a simple nobody
edit 2: for context I mean beyond the initial checks that a host is 'doing things properly'
Plenty of Indonesians here perhaps one of them would be kind enough to explain the difference between them 'taking' the money and you 'sending' it via a PayPal subscription in Indonesian.
I would tag some but I only know their origin as they are customers and I would not like to abuse that knowledge.
Either way, file a paypal claim, they are using nulled software, that is all you need to know.
We are very happy to deal with any such cases. There is no amount of work that we can do beforehand that will guarantee both fair access to posting offers and that members will never ever be taken advantage of by anyone.
I resent the implication that we simply wipe our hands clean of it and that anyone is comfortable with providers that scam.
Accepting the mistake and cancelling the subscription would be the first step to mental recovery.
Caught me before my edit, if you still resent it, sorry, that (what I wrote) is how I see it and that's fine.
basic initial checks, nothing more, cant expect unpaid staff to do continuous monitoring and you don't have the resources to do it in reality under the current setup.
Maybe they can add it to the pending credit balance to your account to pay your next invoice
But:
Yes.
Maybe instead of mods doing it, we should have a Provider Applicants category and crowd-source pre-approval checks.
Been discussed many times to exhaustion imo, there is little desire for more regulation or change.
There is little desire because people (like me at least) want the drama. Besides being found out on a forum like LET is far more embarrassing than having their application rejected.
Wouldn't that stop a lot of the colocrossing hosts?
I've applied 3 or 4 times, always denied. I'm too perfect.