OVH servers are not SUSPENSION(expired) from the middle of December
Hi!
I noticed that the servers stopped SUSPENSION for non-payment and will be deleted from the accounts. Servers work and ping and are not disabled for non-payment.
In the billing they are noted that they are not extended: service was expired. But it does not make sense if the service is working and not being deleted.
Wrote a tweet, created a ticket. All without meaning.
And I noticed that some servers were missing with the availability, they will not be available if they do not shut down and work in the blank one month already.
Just example friend server: ns3004060.ip-151-80-38.eu.
ns3004060.ip-151-80-38.eu date server 2017-12-13
If it were 1-2 servers, but there are already about a hundred counted.
C:\Users\root>ping ns3004060.ip-151-80-38.eu
Pinging ns3004060.ip-151-80-38.eu [151.80.38.37] with 32 bytes of data:
Reply from 151.80.38.37: bytes=32 time=5ms TTL=59
Reply from 151.80.38.37: bytes=32 time=1ms TTL=59
Reply from 151.80.38.37: bytes=32 time=1ms TTL=59
Reply from 151.80.38.37: bytes=32 time=1ms TTL=59
Ping statistics for 151.80.38.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 5ms, Average = 2ms
A typical example is where the company loses the money of investors.
But did you notice something similar? Maybe this topic will help them see what employees do not see.
Comments
who cares? move on
On the idea of no one. Just annoying when for example i7-4790k / I7-SSD-1, and it is not available because the servers are not deleted.
Last year(2016) was similar, the servers were not disconnected too.
Just mine on them for a few weeks before they finally catch on? Should be free money right?
Them shutting off a server and them having it available to purchase are not the same thing. It may be a glitch, it may be intentional, but either way it's likely not having a real effect on them selling those servers again (and if it is some sort of automatic recycling failure, they already know).
If you have one of those servers, use it for unimportant tasks and enjoy I guess?
This has happened at random for the past 2 years or so. Did you pay with a card or PayPal? I had this happen a few times and it was an issue with the renewal order and the payment method used. If you check the order in your manager, it will show "Processing" on the renewal order.
If you have important data, tell them immediately that the renewal order is stuck on processing, if not, still good to tell the them (or any host). Eventually, once they notice or something happens with the renewal order, it will get suspended and you will either need to pay for the time that was not paid for or the server will get terminated and you won't be able to get data.
Do you have servers in OVH? Kimsufi? SoyouStart?
2016 same problem: https://abcvg.ovh/blog/soyoustart/39.html
Server expired 2016-12-02, but he SUSPENSION - 2017.02.09.
The server just a month worked idle, I did not even know.
This does not apply to payments. Simply their system which disconnects the servers has stopped working SUSPENSION & REACTIVATION. I will enter it: https://abcvg.ovh/blog/dc_ovh/30.html
This is a problem throughout the OVH. After the expiration of the service, it does not turn off and is not deleted, that's all. This applies to the EU panel. Not the CA panel. And this does not apply to accounts.
OVH (a few dedicated and bunch of cloud / vps). Had SYS and KS as well, but concatenated and moved them to a good deal I got with Hetzner that suited my needs. I'm not really sure why that's applicable, but there you go?
@Vova1234 Is that for cloud servers or something? Never seen those type of e-mails.
Because to see the bugs you need to have active servers and not 1-2.
This is in the IE (Ireland) and LT (Latvia) branch: OVH SoYouStart Kimsufi. If the server does not renew, it turns off and a message comes in that the server is disabled. And after 5 days is removed from the panel.
If renew server the letter comes that the server is reactivated and it is available.
The system has broken down and the shutdown does not work and the servers do not disconnect and operate, but are marked as expired services. This is on all servers of these branches.
Yes. In Russia and other CIS countries there is no monthly payment and other dullness. If the service was not renewed, it is deleted. And there are no cancellations and other bullshit.
I know a guy with a free OVH cPanel license for the past year
Guy is really complaining about getting free service?
OVH... shrug.
You have no idea who @Vova1234 is, do you?
They seem to have this suspension glitch since november outage.
KGB?
This structure is not there for about 20 years.
Secondly, I'm not from Russia.
Thirdly, there are more freedoms than in Europe and other countries.
Just not convenient. Always it is necessary that there was discipline everywhere.
In 2015 year, after news 02/2015
servers not suspended from xx/02/2015 for 06/01/2016 year.
I also wrote 2 tickets - but all employees were indifferent.
because they do not respect the company's money
while shorter accumulated by January 2016 millions of losses - only then the servers retired.
now the problem is almost the same
except that it began after the December change in the method of payment
the most interesting is that we also wrote a lot of tickets and even gave examples of servers.
but employees do not give a damn about the company's money either.
and some tickets - just manually deleted the server from the example.
but the point is to delete the servers from the examples? if the problem is global
The result. After the post, OVH was fixed. Although accounts will be cleared of expired services.
Another answer to the question is why you have a lot of accounts in the data center. For example, when in Kimsufi there are 250 servers on the account, then the panel lags and it's not very convenient to install the OS.
Should we get ready for another flash sale?
You haven't cancelled the service with your provider. Neither have you contacted your provider.
And you're now throwing the word 'discipline' ?
Wow.
I remember having a server with server4you for a month back in 2014 which was active for almost a year even though I never paid after the first month.
Yes. 250 servers i5-3750, BHS Canada. This is @alice2k servers.
Did not fit under the openstack through anti-ddos.
But on the sale I will buy back under the mining. A lot of CPU coins appeared.
In OVH LT and OVH IE there are no cancel. If the server ends it is deleted.
SUSPENSION - two day after expire.
DELETED - after 7 days, if not renew for link: https://www.ovh.ie/cgi-bin/order/renew.cgi
There is no dullness called the monthly bill. A great system for selling servers without cancellations, monthly bills and other nonsense.
Therefore, the introduction of a payment system on OVH IE/LT for the monthly bill as on OVH FR will simply kill sales.
For example, Kimsufi FR and Soyoustart FR generally renew the server by reference is not possible, which is the world's dullness.