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Comments
Found some review on Trustpilot. Don't get the wrong idea though, bad reviews on Trustpilot doesn't mean it's a bad provider. Usually, mad clients leave reviews at a much higher rate than happy clients. However, it can give you an image of what they lack, if anything.
https://www.trustpilot.com/review/www.rackspace.co.uk
Rackspace can be decent depending on what you're using them for, although they're on the expensive side. Which of their products are you looking at?
my friend team personally tested them and they aren't bad for the service but recently encountered support issues. Just wanna find out if any other has different issues.
Ya, they are on expensive side. His team was just testing compute and support level.
Good services but they're expensive. They sell their support as added value, but in my opinion it has gone down in quality over the years. I used to work there and without going into any detail, it's not as 'fanatical' it once was.
I’ve worked with them extensively at enterprise level. If that’s the area of experience you’re interested in, PM me and I’ll share some of my perceptions.
Yes , my old company was having all production servers on Rackspace and didn't face any issues in my experience. They support was also very good. Last year I used their email services for another client and that was going smooth.
That has to be the understatement of the year.
Rackspace is very premium. This is the wrong forum for that.
I've only used their hosted e-mail briefly, but I never had any issues and support was fast. Can't imagine there being big issues with what they provide.
Their cloud servers are a bit meh IMHO - better services and lower costs with AWS/Azure. Their email services are great and also very reasonably priced. Not used their enterprise services.