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How much downtime would you put up with before moving?
My personal blog and some private code repos are hosted on an LEB and according to pingdom I've had 9hrs of downtime in December and 7 hours in January (I don't know before that). While I haven't noticed it, because it's mainly while I'm asleep, I was wondering what people feel is acceptable from an LEB provider?
(I haven't contacted support of the provider so won't name them )
Comments
With a LEB, I wouldn't complain with only 1 fail a month. If those 9 and 7 hours are from more than 1 downtime, I would complain. This also depends on how good other aspects of the service are of course....
How about some monitoring that is reputable?
Didn't realise there was a problem with Pingdom but UptimeRobot reports the same
Its been over several instances
Depends on whether it's scheduled or not, I have a high threshold because I am hosting nothing important at the moment so anything > 99% is usually fine.
Pingdom is a little wierd for me, it reports my servers randomly as down when it isn't.
Back on topic. If it's non-scheduled (with prior notification), over an hour, more than once a month; I'm gone.
And uptimerobot does the same for me u_u
agree, got an alert but when i check it everything is running well.. O_o
Pingdom has said my minecraft server is down while I was playing on it.
I can't understant that they can't do false alert but if the alert is during 9 hours... I don't think it's false.
Personnaly, I don't care about downtime. I do nothing important on my VPS and when it's a little bit important, I have backups plan.
But to answer your question, I would move when I notice or when it's under their guarantees(but I would still need to notice it).
Could just be unlucky and they have had two issues close together. They may not have any others for months and months.
I know you havent contacted support but did they alert you to the downtime?
If they havent noticed and the connectivity issue was at their end then that is bad and worrying. Either they havent noticed or dont think it is important to be open and honest with their customers
5 days total downtime and I'm gone.
At this moment my Edis one is reporting up and down like a yo-yo
When I left for a holiday, no lies I got over 900 emails from pingdom.
Non of it was scheduled and I can't find a status page on their site so it's hard to know if it was scheduled.
Although, all the talk of false alarms from Pingdoms makes me think that it only takes ones route to your vps to be down before they declare it down, which makes me feel quite a lot better.
If you want to have a better / trustable result of your monitoring you should at least create a triangle of monitoring spot (strategically located) each one monitoring the others. This isn't 100% perfect but should help spotting false positive alarms.
But you need to know where you put your monitoring instance. (If you use two outsourced services you need to know that they use different upstreams and datacenters)
s.