How long should it usually take for a VPS in Frankfurt to be deployed? I ordered mine about 10 hours ago. I have ordered it with "Installer OS later" like described here on LET so I can install it manually via SolusVM. Payment was successful, SolusVM is available and VPS appears - but I cannot boot it. Neither reinstall nor booting via ISO is working. It always remains offline although SolusVM Log doesn't show any errors. I PM'ed @VirMach hoping that this issue can be resolved. The flash sale deal would be great for me - if the VPS would boot.
ben47955 said: How much time do we have to claim refunded offer because error ? ( as i'm not available now to check #invoice
We will refund/cancel any offer that didn't create properly. If you still want it afterward, contact us within 24 hours (on LET) of the offer being purchased.
fhneric said: Will there be any flash sales with monthly payment option?
No, sorry. Monthly specials do not work out well because it's extremely cheap for a short duration, and many people purchase the offer just to abuse it to death and they don't care if they get suspended because it's just for a month.
I contacted you several hours ago but it still ain't available.
@cpsd said:
I got the latest Windows 20GB flash sale ($40 - $5) and it has 8,47Gb free.
I almost grabbed it, I have an unpaid invoice. But 2008 is too outdated for me. I would need 2012 or 2016, both which push 32 gigs with the config I would use.
Just to add my personal experience, I bought a VirMach OpenVZ 1 GB RAM VPS last year and it has never gone down. The $14/yr 1.5 GB RAM OpenVZ looks like a decent deal.
I'm sorry but we cannot current accept your order automatically through our system due to billing issues.
If you feel you have received this message in error, then please accept our apologies and view the support ticket generated for this order. Thank you.
dfroe said: I PM'ed @VirMach hoping that this issue can be resolved. The flash sale deal would be great for me - if the VPS would boot.
Will take a look as soon as we're done with our ticket backlog.
CasualCanvas said: I contacted you several hours ago but it still ain't available.
We have hundreds of tickets on our system (mostly because everyone is ignoring the no support agreement and non-refund policy.) Please give us some time to go through this backlog and you will be contacted in regards to your order.
@VirMach could explain that "fraud"? i paid this year using the same way...
It's an automated system by MaxMind. There's nothing else we can do, since we need to manually set the order back to pending (which is not possible with flash deals.) You can pay with Alipay and that should go through the system fine. It doesn't matter if you're a new or old customer -- all orders go through fraud check.
Also Bitcoin can bypass the system but we had to disable it for flash sales due to long confirmation times.
We're continuously working on making our antifraud system better and manually going through as many orders as possible, but none of the planned improvements are available at this time due to certain limitations with the WHMCS API.
@Virmach : You can log in to SolusVM through the product/service details page by clicking "Control Panel" if you did not receive the e-mail. Once logged in, you can see your username and reset the password. Please do not contact support.
However, when I clicking Control Panel, it still cannot login. (
Sorry guys, we've removed the $5 discount for no support. Everyone is still requesting support and getting upset, so moving forward on this offer it will only be packages with support.
We may also remove the 20% extra discount on the first term as some customers are complaining about that as well.
Edit: We've changed this limitation to only for China.
@VirMach said:
Sorry guys, we've removed the $5 discount for no support.
We may also remove the 20% extra discount on the first term as some customers are complaining about that as well.
Please don't take these away Some of us can deal with no support. Maybe put a clear disclaimer on the support link or the ticket page? And charge upfront for support, then refund if it's your fault, maybe people will think twice then and troubleshoot more themselves
silvertriclops said: Please don't take these away Some of us can deal with no support. Maybe put a clear disclaimer on the support link or the ticket page? And charge upfront for support, then refund if it's your fault, maybe people will think twice then and troubleshoot more themselves
MarcusVinicius said: I really don't need support and I have to pay +5? Not fair.
I'm out.
We've made further modification. Most the misuse (I would say 90%+) of our no support policy was by Chinese customers. We've disabled the option for anyone viewing the offer from China. Sorry if you're grouped in with everyone else in an entire country, but that's the best we can do right now.
We've still removed the message on the offer page, but you can remove the support option in most countries on the configuration page. Thanks for the feedback.
silvertriclops said: Maybe put a clear disclaimer on the support link or the ticket page? And charge upfront for support, then refund if it's your fault, maybe people will think twice then and troubleshoot more themselves
We're going to add the message on the ticket page and begin being more aggressive with the "no support."
Message to everyone:
Please respect our policy if you take the discount. Please also do not create tickets about the coupon code or we may have to disable it.
dfroe said: I PM'ed @VirMach hoping that this issue can be resolved. The flash sale deal would be great for me - if the VPS would boot.
Will take a look as soon as we're done with our ticket backlog.
CasualCanvas said: I contacted you several hours ago but it still ain't available.
We have hundreds of tickets on our system (mostly because everyone is ignoring the no support agreement and non-refund policy.) Please give us some time to go through this backlog and you will be contacted in regards to your order.
@VirMach could explain that "fraud"? i paid this year using the same way...
It's an automated system by MaxMind. There's nothing else we can do, since we need to manually set the order back to pending (which is not possible with flash deals.) You can pay with Alipay and that should go through the system fine. It doesn't matter if you're a new or old customer -- all orders go through fraud check.
Also Bitcoin can bypass the system but we had to disable it for flash sales due to long confirmation times.
We're continuously working on making our antifraud system better and manually going through as many orders as possible, but none of the planned improvements are available at this time due to certain limitations with the WHMCS API.
Just to get this clear, I contacted you here on LET and not on the site. They should just let the support on if they were going to need help anyways. Thanks for the update
@VirMach said:
Sorry guys, we've removed the $5 discount for no support. Everyone is still requesting support and getting upset, so moving forward on this offer it will only be packages with support.
We may also remove the 20% extra discount on the first term as some customers are complaining about that as well.
Edit: We've changed this limitation to only for China.
Comments
@ VirMach There is possibility of more space 15GB SSD is too little for a VPS 4GBRAM:
$ 34.98 / año
VIRTUALIZACIÓN KVM - ALTA CPU - 1 GIGABIT
RAM 4096MB RAM DEDICADA
CPU 6x FAIR SHARE CPU vCORE
HDD 15GB SSD (RAID 10)
BANDWIDTH 1800GB BANDWIDTH
UBICACIÓN CHICAGO, IL UBICACIÓN
IPs 1 DEDICADO IPv4
Thks,
I'd gladly pay another $10 for more storage. That's near exactly the Windows build I'm looking for.
Hey @VirMach, want to slip me a 8GB RAM/4 CPU/40 SS/HDD/2 TB BW under the radar?
EU location?
That is probably end for me copy-pasting that back here, time for a sleep
No, sorry.
How long should it usually take for a VPS in Frankfurt to be deployed? I ordered mine about 10 hours ago. I have ordered it with "Installer OS later" like described here on LET so I can install it manually via SolusVM. Payment was successful, SolusVM is available and VPS appears - but I cannot boot it. Neither reinstall nor booting via ISO is working. It always remains offline although SolusVM Log doesn't show any errors. I PM'ed @VirMach hoping that this issue can be resolved. The flash sale deal would be great for me - if the VPS would boot.
I got the latest Windows 20GB flash sale ($40 - $5) and it has 8,47Gb free.
what about 'Save an extra 20% on your first year with code “2017BFSAVE20”' coupon?
I contacted you several hours ago but it still ain't available.
LIMITED OFFER
$10.00 /yr
VIRTUALIZATION OpenVZ – NEW LOCATION
RAM 512MB DEDICATED RAM
CPU 1x FAIR SHARE CPU vCORE
HDD 10GB SSD (RAID 10)
BANDWIDTH 150GB BANDWIDTH
LOCATION AMSTERDAM, NL LOCATION
IPs 1 DEDICATED IPv4
I almost grabbed it, I have an unpaid invoice. But 2008 is too outdated for me. I would need 2012 or 2016, both which push 32 gigs with the config I would use.
You are right, I did that too
. I paid $28 (24,27 EUR according to paypal) in total 
Just to add my personal experience, I bought a VirMach OpenVZ 1 GB RAM VPS last year and it has never gone down. The $14/yr 1.5 GB RAM OpenVZ looks like a decent deal.
I was also 'caught" even being a customer lol
@VirMach could explain that "fraud"? i paid this year using the same way...
Now I can't buy anything else LOL
They really want that one penny. xD
Will take a look as soon as we're done with our ticket backlog.
We have hundreds of tickets on our system (mostly because everyone is ignoring the no support agreement and non-refund policy.) Please give us some time to go through this backlog and you will be contacted in regards to your order.
It's an automated system by MaxMind. There's nothing else we can do, since we need to manually set the order back to pending (which is not possible with flash deals.) You can pay with Alipay and that should go through the system fine. It doesn't matter if you're a new or old customer -- all orders go through fraud check.
Also Bitcoin can bypass the system but we had to disable it for flash sales due to long confirmation times.
We're continuously working on making our antifraud system better and manually going through as many orders as possible, but none of the planned improvements are available at this time due to certain limitations with the WHMCS API.
However, when I clicking Control Panel, it still cannot login. (
Please private message your account and I'll have our team check for any errors.
grabbed !
Ok, I'm out now. Already got all the deals I need. Thank you BF, thank you LET... ^^
Good luck for all of you that still hunting for the deals...
Sorry guys, we've removed the $5 discount for no support. Everyone is still requesting support and getting upset, so moving forward on this offer it will only be packages with support.
We may also remove the 20% extra discount on the first term as some customers are complaining about that as well.
Edit: We've changed this limitation to only for China.
Please don't take these away
Some of us can deal with no support. Maybe put a clear disclaimer on the support link or the ticket page? And charge upfront for support, then refund if it's your fault, maybe people will think twice then and troubleshoot more themselves
I really don't need support and I have to pay +5? Not fair.
I'm out.
We've made further modification. Most the misuse (I would say 90%+) of our no support policy was by Chinese customers. We've disabled the option for anyone viewing the offer from China. Sorry if you're grouped in with everyone else in an entire country, but that's the best we can do right now.
We've still removed the message on the offer page, but you can remove the support option in most countries on the configuration page. Thanks for the feedback.
We're going to add the message on the ticket page and begin being more aggressive with the "no support."
Message to everyone:
Please respect our policy if you take the discount. Please also do not create tickets about the coupon code or we may have to disable it.
Just to get this clear, I contacted you here on LET and not on the site. They should just let the support on if they were going to need help anyways. Thanks for the update
8.3K views for this offer is something crazy, isn't ?
Not getting these options in Murica.