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ZxHost offline? The site does not work
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ZxHost offline? The site does not work

WebiniumWebinium Member
edited November 2017 in Help

Look at the picture, the site does not work.

VPS do not work.

The support does not answer for a week.

This is the end of ZXHost?

Comments

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    Give them a little bit of time to fix things.

    They've been dealing with some software issues from what another thread has said.

    Francisco

  • dfroedfroe Member, Host Rep
    edited November 2017

    Well, if I'm optimistic I'd say that the public webpage does not necessarily tell the whole story of a company. Maybe they simply moved some machines and forgot to properly setup the vhost for their webpage. At the moment they definitely have more important things to do than repairing their public webpage. At least WHMCS is still online though storage VPS is still offline.

    Let's see, the next days and maybe weeks might show the truth. :) I hope everybody here still has paypal buyer protection for their 3 years storage plans. Just in case for the pessimistic ones here. I hope they'll finally fix this mess.

    And here's the other thread Francisco mentioned:
    https://lowendtalk.com/discussion/129635/do-you-have-a-problem-with-zxhost

  • This was mentioned a few weeks ago and Ashley had said that zxplay.co.uk was the main front facing website and billing.zxhost.co.uk was merely billing.

  • Not the first time. Move away and forget.

  • o really

  • Hello,

    We have been hit by further issues bringing the last of the OSD's online in the CEPH Cluster due to the two bug's effecting the OSD Proccess causing an assert (crash) within a few seconds of the OSD booting.

    This leaves around 1.8% of our data currently offline.

    We are still working to bring the last effected OSD's online however currently do not have a hard E.T.A, being a storage service we place the protection of the data integrity first in this case.

    However in the light of this and recent other event's that show CEPH is currently not in a production state to offer the services we expected to be able to offer we will be EOL the LET Storage services early January 2018.

    Once the services are back online we will continue to operate these services till early January to allow data retrival and migration of data to a 3rd party source, we will procced to proccess Pro-Rota Refunds during the month of January for any client's who have paid in advance past January 2018.

    Again we appologise for the lengthy downtime, however we are fighting a 3rd party software bug causing a clsuter wide issue.

    Thanks,
    ZXHost

    Thanked by 1hostdare
  • FalzoFalzo Member
    edited November 2017

    @Webinium said:

    so you might want to adjust your topic title accordingly or ask a mod to do it for you? or let it merge into the other zxhost thread ;-)

    edit: thanks ;)

  • Site is not down - just the front page ...
    enter via https://zxhost.co.uk/about.html and you will find
    that everything is still there.

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