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OVH Status Page back UP

jiggawattjiggawatt Member
in Outages

http://status.ovh.com

Still my VPS in SBG is down but at least we have status...

Comments

  • ClouviderClouvider Member, Patron Provider

    Oh, another OVH thread.

  • jiggawattjiggawatt Member

    There were 4 different OVH issues today: SBG power cut, RBX bad optics, slooow panel, status page down.

    Confusing talking about RBX in a thread dedicated to SBG, etc...

  • FalzoFalzo Member

    @Clouvider said:
    Oh, another OVH thread.

    LOL. jealous?

    just pour a cup of coffee into your main routers to get featured on LET for free quite some time.

  • lionlion Member
    edited November 2017

    @jiggawattz said:
    Confusing talking about RBX in a thread dedicated to SBG, etc...

    So you started another thread to obtain clarity in here? Got it.

    Thanked by 1jiggawatt
  • ClouviderClouvider Member, Patron Provider

    @Falzo said:

    @Clouvider said:
    Oh, another OVH thread.

    LOL. jealous?

    just pour a cup of coffee into your main routers to get featured on LET for free quite some time.

    haha. Nah, I'll be fine without being infamous here :P

  • boerndboernd Member
    edited November 2017

    This is interesting:

    Hello,
    Two pieces of information.

    This morning we had 2 separate incidents that have nothing to do with each other. The first incident impacted our Strasbourg site (SBG) and the 2nd Roubaix (RBX). In SBG we have 3 datacentres in operation and 1 under construction. In RBX, we have 7 datacentres in operation.

    SBG:
    In SBG we had an electrical problem. Power has been restored and services are being restarted. Some customers are UP and others not yet. If your service is not UP yet, the recovery time is between 5 minutes and 3-4 hours. Our monitoring system allows us to know which customers are still impacted and we are working to fix it.

    RBX:
    We had a problem on the optical network that allows RBX to be connected with the interconnection points we have in Paris, Frankfurt, Amsterdam, London, Brussels. The origin of the problem is a software bug on the optical equipment, which caused the configuration to be lost of and the connection to be cut from our site in RBX. We handed over the backup of the software configuration as soon as we diagnosed the source of the problem and the DC can be reached again. The incident on RBX is fixed. With the manufacturer, we are looking for the origin of the software bug and also looking to avoid this kind of critical incident.

    We are in the process of retrieving the details to provide you with information on the SBG recovery time for all services / customers. Also, we will give all the technical details on the origin of these 2 incidents.

    We are sincerely sorry. We have just experienced 2 simultaneous and independent events that impacted all RBX customers between 8:15 am and 10:37 am and all SBG customers between 7:15 am and 11:15 am. We are still working on customers who are not UP yet in SBG.

    Best,
    Octave

  • sinsin Member

    They should setup a status page to monitor their status page ;-)

    Thanked by 1eastonch
  • K4Y5K4Y5 Member

    @sin said:
    They should setup a status page to monitor their status page ;-)

    Or they could just host their status page on a VPS with GoDaddy or Namecheap :P

    Thanked by 3Clouvider sin WSS
  • WebProjectWebProject Host Rep, Veteran

    Almost all OVH DCs were offline: https://www.theregister.co.uk/2017/11/09/ovh_datacenters_go_titsup/

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