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Frantech Las Vegas shared down 13 times today - Page 2
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Frantech Las Vegas shared down 13 times today

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Comments

  • hostdarehostdare Member, Patron Provider
    edited September 2017

    Amitz said: You are right, of course. But still those plans look like from 1993, only a tiny bit cheaper.

    Many people sell hosting as side business to customers . Specially they do web development as primary work and so customers buy whatever plan they offer , so when any work needed , they will be available always . These guys usually sell reseller this kind of hosting .

    Thanked by 1Intelpentium0
  • HarambeHarambe Member, Host Rep

    @jetchirag said:
    I would say it's longest downtime till now ;)

    Nah, the other node dying earlier this year was longer. Well, if you had to wait for a restore it took awhile. Shit happens.

    Thanked by 1jetchirag
  • Harambe said: Nah, the other node dying earlier this year was longer. Well, if you had to wait for a restore it took awhile. Shit happens.

    I agree!

  • Seriously 100mb of disk space and 2000mb of bandwidth? What kind of customers do you have that are paying you for those specs.

    Just reporting.

    :) Iam not selling 100MB anymore-Iam waiting to make a mobile friendly site and have only 1GB space plan. Almost every client is getting space as per their needs. Say there are sites using 500MB as well as others with 7GB. Its a kind of flexible space. Most are low traffic ones.
    I allow numerous Addon domains which are helpful for small website designers. I offer them support limited to what I can do in WHM/cpanel. The rest, I will open a ticket and wait (like yesterday's outage). Netcetera, Onra, Frantech helps me in doing such small hosting business. Hope you checked my whois and found it as 2006 registered. No special marketing.

    hostdare said: Many people sell hosting as side business to customers . Specially they do web development as primary work and so customers buy whatever plan they offer , so when any work needed , they will be available always . These guys usually sell reseller this kind of hosting .

    Hostdare said it right. Thank you!

  • Francisco said: when litespeed restarts

    Pretty sure I've seen this mentioned a bunch on other threads.

    Francisco, you could run two PHP daemons, one for long-standing domains and an 'edge' one with a few dozen, and migrate the edge on to long-standing every week or so. It'd affect less domains. There's probably a better way, just thinking aloud.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ricardo said:

    Francisco said: when litespeed restarts

    Pretty sure I've seen this mentioned a bunch on other threads.

    Francisco, you could run two PHP daemons, one for long-standing domains and an 'edge' one with a few dozen, and migrate the edge on to long-standing every week or so. It'd affect less domains. There's probably a better way, just thinking aloud.

    Actually they had fixed this bug a few versions back, but it seems it has returned. I think it's more a case of cPanel and Litespeed being out of sync again.

    Last time cPanel had to give me a patch as a hold over since their whole graceful system just checks the availability of certain files being in specific places (namely /usr/local/lsws having a bunch of stuff in it). The problem is that, at least in the patch they gave me, they were keeping a static list of all the libraries they were trying to detect.

    This isn't a huge issue if you got a small amount of accounts or domains, but it isn't that uncommon to find a user with a few hundred sub domains and such under a reseller. Do that a few times and your httpd.conf is going to get very fat, very quickly.

    Francisco

    Thanked by 1ricardo
  • AmitzAmitz Member
    edited September 2017

    Neoon said: Well, Uptimerobot checks only every 5 minutes.

    This applies only to the free version. The paid version checks every 1 min. I turned UptimeRobot off for BuyVM. Too many downtime notifications.

    Thanked by 1sibaper
  • I really got bad view of litespeed now. There have been many downtimes ar buyshared that comes from litespeed. Is litespeed really that bad? Have only buyshared this issue or all providers using it?

  • Netcetera too uses Litespeed. But thats much much better in case of uptime.

    Thanked by 1Clouvider
  • JSCLJSCL Member, Host Rep

    @Intelpentium0 said:
    Netcetera too uses Litespeed. But thats much much better in case of uptime.

    Thanks for your great feedback :)

    Thanked by 1Clouvider
  • WSWDWSWD Member, Host Rep

    @WHT said:
    I really got bad view of litespeed now. There have been many downtimes ar buyshared that comes from litespeed. Is litespeed really that bad? Have only buyshared this issue or all providers using it?

    Have never experienced this at all. But as Francisco said, it sounds like it's happening when there are a shitload of sites on the server.

  • ClouviderClouvider Member, Patron Provider
    edited September 2017

    @WHT said:
    I really got bad view of litespeed now. There have been many downtimes ar buyshared that comes from litespeed. Is litespeed really that bad? Have only buyshared this issue or all providers using it?

    We never had an issue with LiteSpeed - might depend on the scale/number of domains per server though.

  • edited September 2017

    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

  • jetchiragjetchirag Member
    edited September 2017

    @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    because

    Amitz said: each unicorn is unique

    Thanked by 1gestiondbi
  • @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    Most of those people probably don't want to deal with the overhead of managing a server and just want some one click type panel directly installed.

  • edited September 2017

    @Vinnyletje said:

    @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    Most of those people probably don't want to deal with the overhead of managing a server and just want some one click type panel directly installed.

    You can get fully managed VPS with one click install and config stuff as well. I don't think it's any harder to manage.

  • @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    cPanel licence have cost. not everyone know server management. and many even don't know how to install free panel like vestacp.

    Thanked by 1Waldo19
  • @LosPollosHermanos said:

    @Vinnyletje said:

    @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    Most of those people probably don't want to deal with the overhead of managing a server and just want some one click type panel directly installed.

    You can get fully managed VPS with one click install and config stuff as well. I don't think it's any harder to manage.

    Cpanel one month license cost+vps management = one year shared hosting, free support, free SSL, cloudlinux etc

  • @Intelpentium0 said:

    @LosPollosHermanos said:

    @Vinnyletje said:

    @LosPollosHermanos said:
    Why does anyone still use shared hosting? You can probably get a VPS for only a few pennies more that is probably 10x better.

    Most of those people probably don't want to deal with the overhead of managing a server and just want some one click type panel directly installed.

    You can get fully managed VPS with one click install and config stuff as well. I don't think it's any harder to manage.

    Cpanel one month license cost+vps management != one year shared hosting, free support, free SSL, cloudlinux etc

    Shared Hosting is usually much cheaper than cPanel license itself.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @WHT said:
    I really got bad view of litespeed now. There have been many downtimes ar buyshared that comes from litespeed. Is litespeed really that bad? Have only buyshared this issue or all providers using it?

    Litespeed is fairly solid, we just push is really hard so we likely see some bugs come up that most don't. The hard reboot thing is a cPanel issue since they're still working through their integration with it and sometimes run into issues. Some of the biggest issues we had with it required auto restarters to help until they got a full patch in place.

    Sometimes cPanel generates a bad configuration just because there's a chance 2 processes are trying to modify the httpd.conf. This ends up with a pretty fucked httpd.conf. Litespeed is very forgiving and will usually do its best to just ignore the bad entries.

    Since cPanel doesn't know the configuration is broken and Litespeed doesn't (yet) fire off a regenerate job on its own, you can have a pretty big mess until another update gets run (be it another domain action or a manual invoking). We've had cases where users sites don't load at all, or their cagefs limits aren't being enforced, or their PHP selector settings aren't being obeyed.

    We did try some of the NGINX plugins and they were decent. They had some issues with cloudflare though which put that project to rest though.

    In the end, I like it a lot, if I didn't I wouldn't be paying as much as we do for it.

    Francisco

  • raindog308raindog308 Administrator, Veteran

    LosPollosHermanos said: You can get fully managed VPS with one click install and config stuff as well. I don't think it's any harder to manage.

    Not everyone has sysadmin skills.

    Heck, even people like me who do sometimes still don't want the hassle of maintaining and patching a web server, managing mail, etc.

  • MikePTMikePT Moderator, Patron Provider, Veteran

    @Francisco said:

    @WHT said:
    I really got bad view of litespeed now. There have been many downtimes ar buyshared that comes from litespeed. Is litespeed really that bad? Have only buyshared this issue or all providers using it?

    Litespeed is fairly solid, we just push is really hard so we likely see some bugs come up that most don't. The hard reboot thing is a cPanel issue since they're still working through their integration with it and sometimes run into issues. Some of the biggest issues we had with it required auto restarters to help until they got a full patch in place.

    Sometimes cPanel generates a bad configuration just because there's a chance 2 processes are trying to modify the httpd.conf. This ends up with a pretty fucked httpd.conf. Litespeed is very forgiving and will usually do its best to just ignore the bad entries.

    Since cPanel doesn't know the configuration is broken and Litespeed doesn't (yet) fire off a regenerate job on its own, you can have a pretty big mess until another update gets run (be it another domain action or a manual invoking). We've had cases where users sites don't load at all, or their cagefs limits aren't being enforced, or their PHP selector settings aren't being obeyed.

    We did try some of the NGINX plugins and they were decent. They had some issues with cloudflare though which put that project to rest though.

    In the end, I like it a lot, if I didn't I wouldn't be paying as much as we do for it.

    Francisco

    Did you open a ticket with cPanel as well? I've asked for your ticket ID/ID's so I could get those escalated / investigated further for you.

  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited September 2017

    MikePT said: Did you open a ticket with cPanel as well? I've asked for your ticket ID/ID's so I could get those escalated / investigated further for you.

    I've talked to them and they've given me patches. I think it's mostly just a cat/mouse game sometimes with their two teams and then you got us pushing it hard so the problem becomes a lot more obvious.

    The restart thing has been a lot better in the past couple weeks so it's likely the latest versions have helped a lot. Before it was a half dozen times per node, per day.

    Francisco

  • Yeah later on I noticed that my site went down after I replied saying it wasnt down :/ It just goes down for 60 second increments

  • MikePTMikePT Moderator, Patron Provider, Veteran

    @Francisco said:

    MikePT said: Did you open a ticket with cPanel as well? I've asked for your ticket ID/ID's so I could get those escalated / investigated further for you.

    I've talked to them and they've given me patches. I think it's mostly just a cat/mouse game sometimes with their two teams and then you got us pushing it hard so the problem becomes a lot more obvious.

    The restart thing has been a lot better in the past couple weeks so it's likely the latest versions have helped a lot. Before it was a half dozen times per node, per day.

    Francisco

    It should reload the configuration, not restart apache. So that doesnt make much sense.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    MikePT said: It should reload the configuration, not restart apache. So that doesnt make much sense.

    Apache requires a graceful restart for every configuration change, you can see the log of each request and how long it took to process at /usr/local/cpanel/logs/safeapacherestart_log

    What was happening at the time was Litespeed wasn't processing it properly (or was ignoring the rehashes since i'm assuming it just using an inotify or something similar to monitor the file), and cPanel was forcing restarting.

    Francisco

  • Always -HUP or -USR1.. unless you're systemd, then you're just fucked.

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