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I had a reseller plan with them. The cpanel was slow, installing wordpress was slow, loading the website was slow. But since the hosting is SSD cached, and reseller is not SSD cached, there might be a difference, but still....
I had a free plan at 3owl.com and decided to upgrade (the naive me was convinced by the support team that the downtime I saw was because my site was exceeding the limits for free plan). That was my first mistake. The second was to choose a 3 year plan.
Uptime didn't improve. Downtime was justified as "suspension" since I was sending bulk emails (though they couldn't back it with logs). By the end of the first year, I moved my sites elsewhere.
A couple of years ago I bought a reseller plan with a very popular company here. I moved several of my clients there. After several months I was very happy with the service, therefore, I recommended the same provider to a friend of mine, who lives in the same city as me.
After that, the nightmare began. Since one of the owners who was very arrogant and seemed always drunk deleted my account without warning. According to him I made fraud by recommending the service (WTF).
Nothing to do. I did not have time to save the backups. Luckily I had some old backups that served me a bit to repair the damage.
I don't rush to post a bad review about this company, since nothing can be done against a person with that mental state. I think he is not part of that company now, which I am glad somehow, because the essence of that provider is really good.
Is that by any chance buyshared?
hiccups Sorry about that man. hiccups
For me the worst experience was with HostPlate (swedish hosting provider), they were a reseller of Leaseweb, and I purchased a dedicated server, it worked perfectly for like 1.5 years.
I used the server for shared hosting, and back then I chose to go with HostPlate instead of Leaseweb because pricing were slightly better (Being a cheap-ass back then).
I went to Beijing for 10 days together with a friend of mine working with hosting as well.
Holiday goes fine, until the very last day - 8 hours before the flight back from Beijing to Amsterdam the server goes down.
According to HostPlate it was their upstream (Leaseweb) that had a network outage - however, Leaseweb didn't post anything on their NOC - but hey, could be it was specifically with these guys network, I was young and stupid.
Services didn't come online even after 6 hours, I called them once again in the airport, getting the same message, and that they're working on restoring their services.
Due to restrictions I had a hard time accessing social media to inform the few customers I had (smart enough to host my own site, email, WHMCS on same server).
Had to take the flight, when I returned in Amsterdam, the first thing I did was to take my laptop and start restoring backups to a random VPS somewhere (yay for backups) - after ~ 26 hours of downtime, all services are backup and running (I haven't slept for like 30 hours already, but whatever).
30 minutes after all services got restored to this random VPS - the dedicated server came back online.
I managed to sync some files that was out of date (since backups were a few days old).
I kept the server for about 1 month, but I didn't actually use it, I moved it to a dedicated server with Leaseweb.
2 Weeks after, the server once again goes offline - luckily I had nothing to do with the server anymore, so I didn't care.
The services and hundreds of servers they hosted, never got back online.
The company filed for bankruptcy and had a massive debt according to their yearly declaration.
They basically "forgot" to pay their providers.
Lessons learned:
Today - my infrastructure look a lot different, I make sure important systems are spread across providers, so if my primary provider would decide to go down forever (hopefully won't happen), then I have backups and servers in other locations that can take over, even if it's just temporary to sorting out new setups.
Although I would always say there never is an ideal or convenient time for everything to go down, isnt it funny how it seems that these types of things happen at the most un opportunistic times?
+1
Yeah.... about that
The servers are watching us, and go down when it just shouldn't happen
Fun fact, I've had a hard time traveling since then, because I got super paranoid.
I ordered a LXC VPS at vps.ag half a year ago and it was alright for two euros a month, wasn't fast (ok CPU, 150mbps connection, 120MB/s disk) but I was hosting a Teamspeak and Sinusbot on it and it would run. A month after using it, the CPU turned unusable, disk runs at under 3MB/s or so usually, would take me 5-10 minutes to just log into ssh and all my applications would just crash and fail to start... Support refuses to say that there's anything wrong with it since it is online, but it's useless since it's completely unusable, what can you do with a VPS like that?
Cancel it.
Idle it.
I forgot my password and did reset password. They sent me the password to my email without verifying anything. No, hey someone tried to reset the password. They sent it in plain text to my email..... I told them and got this for a reply
We thank you for your feedback regarding this security aspect. We have removed plain text passwords from all of our emails, but it is still left at our Password reminder email. Our developers already has a task about it and we hope to have this feature in near future.I ran.
So, a new name, and now you're actually somewhat actively participating here? FGG, what's going on?!
For me the worst experience (nightmare) was with InceptionHosting (AS). But i have to "thank him" because now i have for production only (and forever) EU Dedis (not UK). Experience ? System always hang or slow respond when you run WP upgrade (one of consequences: WP Google XML Sitemaps was generating frequently errors) and slow network.
networkpanda... had a web server with them with a lot of projects (completed and in progress) , then one day they lost all the files on their nodes. Sadly I didn't have backups and lost it all (neither did they)...
They were kind enough to offer a 1 year free hosting though.
Turning a new leaf I guess :-)
I didn't notice that. Great to know about the new name, the old one was crap for hosting business :P
Hm. I would say pictures say more than words. That server got stopped often tho you can see that I don't do anything there. Worst neighbors ever
Must be where @WSS stashes his tentacle porn.
Agreed, the name change was long overdue and I never really liked the old name. Especially since web hosting, along with web development and marketing have been our core services for awhile.
.. still too stupid to spell testicle.