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You have a 14 days trial period to cancel without costs on your side and without any questions asked.
Oh, I see. Thanks!
For complete information, go to:
https://www.hetzner.com/rechtliches/agb
(choose your language on the upper left of the page) and read under "11.1 Cancellation".
11.1 Right of withdrawal:
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, Telephone: +49 9831 505-0, Telefax: +49 9831 505-3, email: [email protected] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax, Email or via the secure online administrations interface). You may use the model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
11.2 Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
You can also cancel your order with a few clicks via the administration interface, which is called "Robot". --Katie, Marketing, Hetzner Online
they have but don't abuse it
More or less the benefits of German providers abiding the Widerrufsrecht