Does anyone know the avg. reply time of MWB Support? I contacted them on friday via their web form and I'm aware that it is weekend now but when do they reply on average? Or are they acctually staffed 24/7 / 365 because a malware software can be of critical importance? Anyway what my problem is/was with them is, and I'm saying that because back then some others here also got lifetime licenses in their sale, that it out of the sudden switches my already activated premium accounts back to free account. This has happened on both my laptop and my PC a couple of times. However as I use it exactly on 3 devices like the license implies (PC, Laptop, Wintablet) I'm fine I thought. I would simply re-enter my license ID and Key and it was showing premium again. I thought nothing of it and assumed it was some bug but atleast mwb remembered my device. However now it happened again that my PC switched to Mwb free and when I wanted to re-enter my license details this time it said "maximum device limit reached" and I could not get it to activate anymore which honestly sux as I'm really using it only on 2/3 (Laptop, Tablet) devices. The license was always showing "Expiring: Never" so shouldnt have been an issue with the "lifetime" aspect either. It is ridiculous because I even still have logs in which my license is stated as "Premium". So.. any ideas?