Mailcheap.co users. Can you please help me?
I have been using Mailcheap.co email service for a few months and until now I only have positive things to say about the service provided by Pavin.
But I’m experiencing a problem that Mailcheap.co support says it’s not related with them and after many time trying to identify I’m unable to see what is wrong with my setup.
The problem is that email reply flags do not sync between devices when email account is setup using SOGo EAS (Activesync). As you can imagine, this causes big problems keeping email organized because it's hard to keep track of what was already reply or not.
In a basic way if I reply to a email on my phone it shows the reply flag on the phone, but when I then go to my Outlook 2016 the reply flag does not show. The inverse situation also happens, so if I reply to an email on Outlook 2016 it shows the reply flag, but then when I check on the phone the reply flag does not show.
The email account is setup using EAS (Activesync) and on my Android phone I’m using the Nine app (www.9folders.com). If I use IMAP the problem does not happen.
So my request to all Mailcheap users willing to help me on this is to test from your end to see if the problem happens or not and what software/app are you using.