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BlueVM Going Downhill?
WellGrounded
Member
We have quite a bit of servers with them but 2 in particular having extended downtime. We kept getting empty responses and after a month of the servers being down, we decided to cancel all our servers since this was no longer acceptable. We still haven't received a response on the cancellation of our servers--anyone know what happened to BlueVM?
http://i.imgur.com/HFwm4Ma.png
http://i.imgur.com/mhqbjcE.png
Comments
I stopped using BlueVM ever since it was sold. I still remember Feathur...
@Nick
There was a thread about this a few weeks back referencing the hardware issues, ill get these merged when at a desk.
We'll mark them for cancellation since we plan to close it down later in the year to focus on our other web properties.
Thanks: )
@Nick Thank you and can we please get a refund on the invoices we just paid?
No problem, invoice numbers?
@Nick
The VPS are still not canceled
and the invoices are:
58625
58732
Thank you
You can ignore anything in the old bluevm system and we'll get those refunds sent out.
@Nick Whoa, I'm late to the party... :-o I opened a ticket a few days ago b/c I realized the BlueVM VPS seemed to be toast, but no life signs on the ticket. Came here to see what's up.
Looking back it seems I've paid twice since last May (invoices 58708 and 59258). And the site says something about having credit equivalent to one invoice? Would you refund to Paypal please?
@Nick @SysAdmin
@binocular see how wellgrounded can help you
The curse strikes again?
It was a year ago but this guy just noticed this wellgrounded guy thread
@binocular Thanks for the invoice numbers, I'll pass them along when back in the office to get that squared away.
Lol, no I will not! I'd rather talk to the guys in charge of the service, than with the Harbinger of Death.
@Nick can you take a look at ticket #482059 from HudsonValleyHost, support hasnt been able to find the reason for SolusVM to block me.
Nothing that replying here in the wrong thread at 2am will help with. Engineering would need to review that further when in office and updates would follow via ticket.
I know that it's late, but support has not been able to escalate the problem since I reported the issue