Emails going to spam?!

Pontiac

Hi,
I have server at Aruba that i use as WebHost/E-Mail server. (This is for private use and in very low usage).

But all my E-Mails are going in Spam in GMail and are not even received in Hotmail.

What should i do?
I set SPF records and now i dont have that <?> in g-mail but its still going into spam.

mustafaramadhan

Beside spf, need setup domainkeys/dkim and reversedns

sanvit

I also have an email server in Aruba DC1 (IT) and they also go to spam folder in GMail, so I just use Postmark's SMTP relay (Sparkpost is also great with free 100k emails/mo but, they don't support new TLDs...)

mustafaramadhan

Check IP to mxtoolbox to know as blacklist IP or not.

aaraya1516

You should try a service that gives you an idea where to look. This is a good site, and others here have also suggested it: https://www.mail-tester.com/

farnox

Check the mail.log to see what's wrong. Without the logfile, you can only guess. GMail is quite strict. Your RDNS must match your HELO name, etc.

Pontiac

My HELO and RDNS are not same.
RDNS is s0.domain.com but HELO is panel.domain.com so i changed that but it will take a white until I can see what happened.

Also mail-tester.com got these errors:
Your message is not signed with DKIM

You do not have a DMARC record

And I'm not on any black list.

sanvit

Why don't try changing the HELO instead which will effect instantly? Add DKIM and DMARC. For DMARC, mail-tester will tell you how to do it (I don't have a DMARC record, but I still get 10/10 on mail-tester so it doesn't seem critical though)

Pontiac

RDNS updated so i got 9/10 and my emails are not going to spam on GMail. (Tested with friends G-Mail).
I will try to setup DKIM but i never did it so it could take me some time.

Thanks for help guys!

doghouch

@sanvit said:
I also have an email server in Aruba DC1 (IT) and they also go to spam folder in GMail, so I just use Postmark's SMTP relay (Sparkpost is also great with free 100k emails/mo but, they don't support new TLDs...)

Sparkpost also sends mail that land in my junk/spam box for GApps, hotmail, Zoho mail, and Apple Mail.......

rivermigue

Check your Senderscore.org reputation for your mail server IP

sanvit

@doghouch said:

@sanvit said:
I also have an email server in Aruba DC1 (IT) and they also go to spam folder in GMail, so I just use Postmark's SMTP relay (Sparkpost is also great with free 100k emails/mo but, they don't support new TLDs...)

Sparkpost also sends mail that land in my junk/spam box for GApps, hotmail, Zoho mail, and Apple Mail.......

Hmmm. Never had thoes issues... Was the content spammy, or just regular email?

imok

sanvit said: Was the content spammy, or just regular email?

"I'm sending spammy content" nobody says :P

sanvit

@imok said:

sanvit said: Was the content spammy, or just regular email?

"I'm sending spammy content" nobody says :P

Well, I tried sending spammy contents to my GMail with Postmark and it all came to my inbox

Bopie

I always get 9/10 however all emails go to inbox

sanvit

@Bopie said:

I always get 9/10 however all emails go to inbox

Wait... You get a rainbow and a smiling sun when you get 9/10, but you get nothing when you get 10/10???

rocket

sanvit said: Wait... You get a rainbow and a smiling sun when you get 9/10, but you get nothing when you get 10/10???

Outrageous!

GenjiSwitchPls

MXroute.com

/shill

doghouch

@sanvit said:

@doghouch said:

@sanvit said:
I also have an email server in Aruba DC1 (IT) and they also go to spam folder in GMail, so I just use Postmark's SMTP relay (Sparkpost is also great with free 100k emails/mo but, they don't support new TLDs...)

Sparkpost also sends mail that land in my junk/spam box for GApps, hotmail, Zoho mail, and Apple Mail.......

Hmmm. Never had thoes issues... Was the content spammy, or just regular email?

Regular mail; switched to Mailgun

jar

Can live without DKIM. Honest reality:

1. It doesn't add that much positive scoring anywhere, and plenty of spam passes DKIM check.
2. Most recipient servers don't reject DKIM failure, especially when no header is present to suggest that they need to.
3. Most recipients don't know how to check if your email is signed properly, and even though it's easy at Gmail most simply won't look for it.
4. Basically everyone uses Gmail, and Gmail doesn't even reject SPF failures anymore as a rule, so expecting them to respect DKIM is a bit naive at this point. No one who sends backscatter despite SPF hard fail has any true respect for standards.

DKIM is a useless standard that is more complex in implementation than it can make up for in value because no one that matters ever implemented it effectively. It needs to go ahead and die, it failed as a standard but it sticks around because people are either lazy or haven't really sat down and thought about it's effectiveness with it's implementation at major service providers.

SPF, DMARC, and solid understanding communicated to your customers of the things you will never send them or request from them via email, these are really the best you can do with email today.

Pontiac

Didn't implement DKIM yet (Tried but failed) but Hotmail is still blocking my emails.

I even tried sending email from Hotmail to my [email protected] and then Replaying and i did not receive it at Hotmail.

As i was writing this i got "auto respond" from my mail server.

host mx3.hotmail.com said: 550

SC-001 (SNT004-MC10F21) Unfortunately, messages from MY_IP weren't
sent. Please contact your Internet service provider since part of their
network is on our block list. You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)

jar

Pontiac said: As i was writing this i got "auto respond" from my mail server.

Fill this out:

http://go.microsoft.com/fwlink/?LinkID=614866&clcid

Ole_Juul

I get 2/10 and all my mail goes through.

WSS

@Ole_Juul said:
I get 2/10 and all my mail goes through.

I got 6.5/10 because I use legacy Google MTAs. The fact that you get HappyTreeFriends
status for this project makes me trust it less, since even when you click on the '+', the information it gives is a command line for some other tool, or, you know, ambiguous at best.

Ole_Juul

I send quite a lot of email and I figure if gmail and hotmail users all get it, then I don't need to stress over changing anything. Perhaps the fact that I got a clean IP for my mail server, and haven't used it for anything else for 2 years is useful in this regard.

WSS

@Ole_Juul Just wait until they start classifying textfiles as spam.

AuroraZ

@Ole_Juul Or tentacle porn, either one and you are screwed.

angstrom

@jarland said:
Can live without DKIM. Honest reality:

1. It doesn't add that much positive scoring anywhere, and plenty of spam passes DKIM check.
2. Most recipient servers don't reject DKIM failure, especially when no header is present to suggest that they need to.
3. Most recipients don't know how to check if your email is signed properly, and even though it's easy at Gmail most simply won't look for it.
4. Basically everyone uses Gmail, and Gmail doesn't even reject SPF failures anymore as a rule, so expecting them to respect DKIM is a bit naive at this point. No one who sends backscatter despite SPF hard fail has any true respect for standards.

DKIM is a useless standard that is more complex in implementation than it can make up for in value because no one that matters ever implemented it effectively. It needs to go ahead and die, it failed as a standard but it sticks around because people are either lazy or haven't really sat down and thought about it's effectiveness with it's implementation at major service providers.

SPF, DMARC, and solid understanding communicated to your customers of the things you will never send them or request from them via email, these are really the best you can do with email today.

Yeah, but some of us want to get 10/10 at mail-tester.com, and we can't achieve that without DKIM! ;-)

I actually removed DMARC at one point because I got tired of the frequent hard-to-read XML-formatted messages from Google, MS, etc., :-( but perhaps I should put it back.

Pontiac

@jarland said:

Pontiac said: As i was writing this i got "auto respond" from my mail server.

Fill this out:

http://go.microsoft.com/fwlink/?LinkID=614866&clcid

This worked! Thanks!

One funny thing is that confirmation mail for unblocking my IP from Microsoft went to the junk/spam folder on my Hotmail account :')