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WHM gives error while editing packages/modifing accounts
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WHM gives error while editing packages/modifing accounts

One of my reseller client complained that he can't edit packages, First i thought he may have enough permission, but it wasn't the issue .

On checking i could see the issue persists on server wide and can't edit packages or modify any of my cpanel accounts.

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Invalid License / License not found, Please purchase a license.HTTP/1.0 200 OK Cache-Control: no-cache

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Cpanel says the issue is due to nginx installed on the server and its conflicting, but honestly there is no nginx on the server but apache running.

Any ideas.

Cpanel license is okay and no issues.

Comments

  • Simply open a ticket to cPanel team and ask them to login into the server and check the servers logs or provide you logs which shows that nginx installed on your server, so that you can remove it if by mistake its installed.

  • The issue is resolved now . As is said nginx was not enabled on the server but the cpanel nginx plugin was present , i had to remove the plugin files to fix the issue.

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    By using this command , we can remove the plugin fully.

    sh /etc/cpnginx/uninstall.sh

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