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provisionhost not refund?
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provisionhost not refund?

WorldWorld Veteran
edited May 2013 in General

I have a yrarly vps in provisionhost,but not refund.What can i do ?(I want to cacel VPS and refund to paypal.Because 128M it's a little small for me)

Comments

  • zfedorazfedora Member
    edited May 2013

    From their Terms of service:

    Refunds/Charge Backs
    No Services rendered by Provision Host are eligible for a refund. Prepayments and > account credit are ineligible to be refunded, or transferred to alternate accounts.

  • MunMun Member

    Talk to the provider and ask for an upgrade with credit applied from the old one.

  • WorldWorld Veteran

    @zfedora said: From their Terms of service:

    Refunds/Charge Backs

    No Services rendered by Provision Host are eligible for a refund. Prepayments and > account credit are ineligible to be refunded, or transferred to alternate accounts.

    oh,no ....

  • You should always read a provider's ToS before you make the order.
    If a provider does write "no refundable" in their ToS, then no luck, it's your problem.

  • Nick_ANick_A Member, Top Host, Host Rep

    It's amazing how many people don't bother to at least find that information in a host's TOS. I understand they can be long and tedious, but at least ctrl+f crucial information like that.

  • WorldWorld Veteran

    @Nick_A said: It's amazing how many people don't bother to at least find that information in a host's TOS. I understand they can be long and tedious, but at least ctrl+f crucial information like that.

    Yes,In China.People usually don't see TOS.

  • @junjiang said: In China.People usually don't see TOS.

    What if providers write ToS in Chinese?

  • FreekFreek Member

    @junjiang said: Yes,In China.People usually don't see TOS.

    That's a lame excuse.

  • @Freek said: That's a lame excuse.

    It's true from my experience, as we have a large base of Chinese customers.
    Quite a few clients never read ToS before they make the order.

  • It is a good idea that providers have a full ToS and a short version such as:

    No Spamming
    No Torrent
    No Refund
    No Eating
    No Drinking

  • WorldWorld Veteran

    @vRozenSch00n said: It is a good idea that providers have a full ToS and a short version such as:

    No Spamming

    No Torrent
    No Refund
    No Eating
    No Drinking

    haha

  • asterisk14asterisk14 Member
    edited May 2013

    just did a ping with provision host and chicagovps - got lots of packet loss. look like useless vps's

    London, United Kingdom: Packets lost (100%) 75.127.3.3

  • 兄弟,下次不要忘记阅的ToS :P

  • WorldWorld Veteran

    @vRozenSch00n said: 兄弟,下次不要忘记阅的ToS :P

    当然。

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