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From their Terms of service:
Talk to the provider and ask for an upgrade with credit applied from the old one.
No Services rendered by Provision Host are eligible for a refund. Prepayments and > account credit are ineligible to be refunded, or transferred to alternate accounts.
oh,no ....
You should always read a provider's ToS before you make the order.
If a provider does write "no refundable" in their ToS, then no luck, it's your problem.
It's amazing how many people don't bother to at least find that information in a host's TOS. I understand they can be long and tedious, but at least ctrl+f crucial information like that.
Yes,In China.People usually don't see TOS.
What if providers write ToS in Chinese?
That's a lame excuse.
It's true from my experience, as we have a large base of Chinese customers.
Quite a few clients never read ToS before they make the order.
It is a good idea that providers have a full ToS and a short version such as:
No Spamming
No Torrent
No Refund
No Eating
No Drinking
No Torrent
No Refund
No Eating
No Drinking
haha
just did a ping with provision host and chicagovps - got lots of packet loss. look like useless vps's
London, United Kingdom: Packets lost (100%) 75.127.3.3
兄弟，下次不要忘记阅的ToS :P
当然。