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A bad review with reprisehosting.com
Last month, i bought two $29.95 dedicated servers. This provider required me a pre approval payment. I agreed that.
This month, i do not want to renew them, but it has deducted money. I decide to use them a month, because refund is a big matter( they do not agree)
I have to submit a ticket to their support department to require a IPMI information(Welcome information not included that:
IPMI Remote Management
IPMI remote management can be enabled free of charge on servers where it is available. If IPMI availability was advertised with your server, please open a trouble ticket at http://www.reprisehosting.com/client to gain access.
But there is no info about IPMI in their whmcs.
3 days passed, they are still no reply. but servers will cost $2 per day. I have to apply paypal dispute for refund, interesting is when i submit a dispute request, they reply me very fast,they say:
This purchase was for an intangible non-shippable hosting service that was rendered in full to the buyer. This is an attempt by the buyer to manipulate the PayPal dispute process to obtain a refund.This type of digital service transaction is explicitly excluded from the PayPal Buyer Protection policy.
now client center can not be opened
https://www.reprisehosting.com/client/clientarea.php
Critical Error
Could not connect to the database
Now i notice everybody here.. take care of reprise hosting.
Comments
Did you submit a cancellation request?
No, it is used by my friend before due.
Then how can you blame them? You didn't cancel it, and you got charged. It's simple.
I do not need refund, i will continue use them, but i submit a ticket for iPMi info. no reply 3 days... I can't use them when IPMI info back. But servers still get charged per day, i have to refund, ok?
What he's saying is that he hasn't got what he paid for and he stucked without IPMI which was part of a deal while payment is running out.
Or maybe just date adjustment for days you lost?
They are no reply me as of now. If they reply me about iPMi info, i can install system. I have to send a paypal dispute.
Don't expect them to play nice now that you have opened a dispute! If you want to dispute a payment, do it through your bank/card chargeback process - it's much more effective.
Client area just down for me.
yep down for me as well according to http://isitup.im
Doesn't that just get your PayPal account suspended/limited?
I was wondering the same? How paypal react to this?
You most likely will get in the red zone of paypal this is never a positive thing if you intend on using this payment gateway in the future. Having a negative balance is possible in paypal but not allowed.
I've done it two times for a company on eBay that disappeared and had no issues with my account, paypal lists it as a dispute in your account. Make sure your bank does NOT report it as an unauthorized payment, or paypal basicly suspends the account and it's very hard to get back: