Edis HK server problems

xiaoxian88

Target IP: 158.255.208.aaa Date/Time: 2012-10-15 15:33:05

2 0 ms localhost [192.168.100.120] 3 2 ms [114.255.0.3] 4 44 ms [61.148.83.13] 5 45 ms [61.148.156.21] 6 38 ms [124.65.61.13] 7 23 ms [123.126.0.61] 8 57 ms [219.158.15.10] 9 48 ms [219.158.11.202] 10 49 ms [219.158.97.26] 11 228 ms [219.158.30.58] 12 219 ms gige-g4-1.core1.lax2.he.net [216.218.254.89] 13 217 ms 10gigabitethernet2-1.core1.lax1.he.net [72.52.92.121] 14 357 ms 10gigabitethernet1-4.core1.hkg1.he.net [184.105.222.102] 15 218 ms ge-5-0-5.core2.hk01.sunnyvision.com [123.242.225.6] 16 215 ms gi7-0-9.core1.hk01.sunnyvision.com [123.242.225.2] 17 385 ms 158.255.208.aaa

Ping statistics for 158.255.208.aaa Packets: Sent = 1, Received = 1, Lost = 0 (0.0%) Round Trip Times: Minimum = 385ms, Maximum = 385ms, Average = 385ms

The ping used to be around 100mm but from middle of September things changed. The data goes to US then go back to HK now. Resulting ping and download speed quite bad.

The response from EDIS was quick but it is said I'm the only one who have this problem.

Any body has the same problem?

Liam

I guess you're in china?

xiaoxian88

Yes in China. Used to be good. But terrible for now.

William

Yes, complain at (your branch of) Unicom and Telecom for not peering in HK with our ISP anymore - nothing we can do.

fan

Just did a traceroute and it's the same for me with China Telecom.

joshuatly

if you can PM me your ip, i can try traceroute from Malaysia

Zigga

Want to see something crazy?

Same router(same ISP) different subnets: Subnet 1: Type escape sequence to abort. Tracing the route to gi7-0-9.core1.hk01.sunnyvision.com (123.242.225.2)

1 10.20.21.188 12 msec 12 msec 12 msec 2 nme-sot-dry-csw1-port-channel-5.tpgi.com.au (202.7.173.85) 12 msec 16 msec 1 2 msec 3 nme-sot-dry-crt1-ge-0-0-0.tpgi.com.au (202.7.171.113) 16 msec 12 msec 16 mse c 4 syd-pwk-dym-crt1-ge-0-0-0.tpgi.com.au (203.29.135.130) 28 msec 32 msec 32 ms ec 5 syd-pwk-dym-crt1-ge-0-0-0.tpgi.com.au (203.29.135.130) 32 msec 32 msec 40 ms ec 6 *Vlan572.icore1.HK2-HongKong.as6453.net (116.0.67.33) 180 msec 176 msec 7 sunnyvision2-RGE.hkix.net (202.40.161.79) 248 msec * 240 msec

Subnet 2: Tracing the route to gi7-0-9.core1.hk01.sunnyvision.com (123.242.225.2)

1 10.20.21.188 12 msec 12 msec 12 msec 2 nme-sot-dry-csw1-port-channel-5.tpgi.com.au (202.7.173.85) 12 msec 16 msec 1 2 msec 3 nme-sot-dry-crt1-ge-0-0-0.tpgi.com.au (202.7.171.113) 16 msec 12 msec 16 mse c 4 syd-pwk-dym-crt1-ge-0-0-0.tpgi.com.au (203.29.135.130) 28 msec 32 msec 32 ms ec 5 syd-pwk-dym-crt1-ge-0-0-0.tpgi.com.au (203.29.135.130) 32 msec 32 msec 40 ms ec 6.ccr22.sjc03.atlas.cogentco.com (154.54.6.110) 40.077 ms te0-2-0- 7.ccr22.sjc03.atlas.cogentco.com (154.54.6.234) 39.978 ms 8 38.104.138.46 (38.104.138.46) 39.872 ms 39.979 ms 39.840 ms 9 te0-3-0-0.wr2.osa0.asianetcom.net (202.147.50.198) 150.312 ms 150.343 ms 150.331 ms 10 te0-1-2-0.wr2.hkg0.asianetcom.net (61.14.157.77) 215.988 ms 217.356 ms 217.343 ms 11 ge-2-2-0-0.cr4.hkg3.asianetcom.net (61.14.157.106) 212.623 ms 212.660 ms 212.699 ms 12 xe0-2-0.gw1.hkg3.asianetcom.net (202.147.16.198) 244.512 ms 244.465 ms 244.478 ms 13 nit-0002.gw1.hkg3.asianetcom.net (122.152.189.146) 203.660 ms 203.687 ms 203.674 ms

rds100

Somehow i doubt you have 40ms from Australia to California.

SimpleNode

From New Zealand :L

1 192.168.0.1 (192.168.0.1) 11.780 ms 7.203 ms 0.061 ms 2 192.168.1.254 (192.168.1.254) 24.476 ms 16.418 ms 96.954 ms 3 122-62-128-4.jetstream.xtra.co.nz (122.62.128.4) 40.771 ms 46.174 ms 40.893 ms 4 122-62-128-1.jetstream.xtra.co.nz (122.62.128.1) 40.009 ms 39.642 ms 193.451 ms 5 mdr-ip20e-int.msc.global-gateway.net.nz (202.37.244.222) 57.373 ms 55.420 ms 56.396 ms 6 ae4-10.akbr5.global-gateway.net.nz (202.37.244.221) 54.321 ms 60.059 ms 53.497 ms 7 xe3-1-0.tkbr9.global-gateway.net.nz (202.50.232.74) 57.709 ms 52.612 ms 55.115 ms 8 xe0-1-0.sebr1.global-gateway.net.nz (202.50.232.14) 88.349 ms 76.599 ms 76.355 ms 9 so2-0-0.phbr2.global-gateway.net.nz (203.96.120.122) 141.693 ms 296.478 ms 306.549 ms 10 singtel-ix.phbr2.global-gateway.net.nz (202.50.238.250) 1127.167 ms 913.147 ms 405.732 ms 11 203.208.155.178 (203.208.155.178) 513.672 ms 203.208.155.194 (203.208.155.194) 395.874 ms 203.208.155.178 (203.208.155.178) 405.945 ms 12 203.208.152.213 (203.208.152.213) 384.979 ms 203.208.171.205 (203.208.171.205) 402.191 ms 203.208.152.217 (203.208.152.217) 401.092 ms 13 203.208.151.254 (203.208.151.254) 303.253 ms 203.208.166.178 (203.208.166.178) 406.037 ms so-1-2-0-0.hkgcw-cr5.ix.singtel.com (203.208.151.30) 311.523 ms 14 203.208.166.234 (203.208.166.234) 272.003 ms 288.910 ms 203.208.166.226 (203.208.166.226) 318.756 ms 15 203.208.153.193 (203.208.153.193) 509.705 ms 203.208.192.50 (203.208.192.50) 404.205 ms 203.208.171.53 (203.208.171.53) 379.639 ms 16 203.208.192.50 (203.208.192.50) 383.850 ms 203.208.153.197 (203.208.153.197) 292.480 ms 203.208.192.50 (203.208.192.50) 403.717 ms 17 202.83.192.186 (202.83.192.186) 384.521 ms 373.658 ms 203.208.192.50 (203.208.192.50) 306.427 ms 18 202.83.192.186 (202.83.192.186) 404.846 ms ge-5-0-4.core2.hk01.sunnyvision.com (123.242.225.22) 388.153 ms 608.155 ms 19 * ge-5-0-4.core2.hk01.sunnyvision.com (123.242.225.22) 618.622 ms * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 gi7-0-9.core1.hk01.sunnyvision.com (123.242.225.2) 398.987 ms * *

unused

Looks like SunnyVision dropped their mainland connectivity, or aren't announcing the Edis prefix to Unicom/Telecom.

To hk.edis.at from Shanghai

traceroute to hk.edis.at (158.255.208.12), 30 hops max, 40 byte packets 1 114.80.200.1 0.620 ms 1.018 ms 1.539 ms 2 172.18.2.101 2.956 ms 2.859 ms 2.835 ms 3 114.80.204.121 3.621 ms 3.856 ms 4.222 ms 4 124.74.232.209 0.679 ms 0.626 ms 0.518 ms 5 61.129.95.25 3.809 ms 124.74.166.117 1.471 ms 124.74.166.141 1.774 ms 6 61.152.86.178 1.500 ms 1.427 ms 61.152.86.198 1.283 ms 7 202.97.33.34 2.015 ms 202.97.33.246 1.700 ms 202.97.33.34 1.774 ms 8 202.97.34.126 2.024 ms 1.919 ms 202.97.35.98 2.411 ms 9 202.97.50.122 172.359 ms 172.069 ms 172.002 ms 10 202.97.49.158 262.279 ms 202.97.49.118 155.716 ms 155.645 ms 11 64.71.131.133 264.888 ms 265.004 ms 159.170 ms 12 184.105.222.102 399.881 ms 399.984 ms 399.481 ms 13 123.242.225.6 282.531 ms 168.960 ms 282.349 ms 14 123.242.225.2 281.172 ms 167.883 ms 167.011 ms 15 158.255.208.12 404.765 ms 403.749 ms 402.276 ms

To their own www.36cloud.com

traceroute to www.36cloud.com (123.242.224.27), 30 hops max, 40 byte packets 1 114.80.200.1 0.716 ms 1.167 ms 1.016 ms 2 172.18.2.101 2.866 ms 2.965 ms 2.654 ms 3 114.80.204.121 3.640 ms 3.953 ms 3.841 ms 4 124.74.232.213 0.660 ms 124.74.232.209 0.543 ms 124.74.232.213 0.633 ms 5 61.129.94.69 1.128 ms 124.74.166.33 1.029 ms 124.74.166.13 1.222 ms 6 61.152.86.142 1.763 ms 61.152.86.82 1.648 ms 61.152.86.186 1.902 ms 7 202.97.33.74 1.976 ms 202.97.33.18 1.518 ms 202.97.33.74 1.801 ms 8 202.97.35.82 2.442 ms 202.97.35.106 2.654 ms 2.404 ms 9 202.97.61.58 29.057 ms 28.967 ms 29.179 ms 10 202.97.122.22 39.786 ms * * 11 * 202.123.74.54 36.225 ms 36.318 ms 12 123.242.225.22 37.383 ms 37.768 ms 37.665 ms 13 123.242.225.2 35.694 ms 35.594 ms 35.505 ms 14 123.242.224.27 31.777 ms 30.980 ms 31.501 ms

@William - I'd scream at SunnyVision with a big wtf.

unused

hk.edis.at

最快：香港[海外] 4 毫秒 最慢：河南郑州[多线] 493 毫秒 电信平均： 372 毫秒 联通平均： 367 毫秒

www.36cloud.com

最快：香港[海外] 1 毫秒 最慢：德国[海外] 280 毫秒 电信平均： 38 毫秒 联通平均： 51 毫秒

(From http://ping.chinaz.com/ )

Knowing SunnyVision, I'd suspect they have "upgraded" @William

Zigga

@rds100 said I said crazy! I have no idea what sort of Magic my ISP is doing.

William

@unused said: @William - I'd scream at SunnyVision with a big wtf.

Yes, good luck with that. zero chance.

rm_

I am tracing the 2nd IP from the first post, and it's not great from OVH HK either.

 Host                                       Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. vhost1210.ip-103-5-15.asia               0.0%     5    0.1   0.1   0.1   0.2   0.0
 2. hkg-1-6k.hkg.asia                        0.0%     5    0.6   0.8   0.6   0.8   0.1
 3. tata.as6453.hkg.asia                    75.0%     5    6.6   6.6   6.6   6.6   0.0
 4. if-6-1143.tcore1.TV2-Tokyo.as6453.net   20.0%     5   63.4  66.0  63.3  74.0   5.3
 5. if-9-2.tcore2.PDI-PaloAlto.as6453.net   33.3%     4  194.0 181.8 169.6 194.0  17.3
 6. if-2-0-0.core3.SQN-SanJose.as6453.net   66.7%     4  166.1 166.1 166.1 166.1   0.0
 7. ix-4-1-0.core3.SQN-SanJose.as6453.net   75.0%     4  397.5 397.5 397.5 397.5   0.0
 8. 219.158.27.73                           33.3%     4  383.6 379.2 374.9 383.6   6.2
 9. 219.158.98.9                            66.7%     4  298.8 298.8 298.8 298.8   0.0
10. 219.158.4.13                             0.0%     4  279.8 284.1 279.8 287.6   4.0
11. 124.65.194.26                           50.0%     4  387.2 389.1 387.2 391.0   2.6
12. 124.65.62.138                            0.0%     4  282.5 281.3 275.8 283.8   3.7
13. 61.148.156.202                          50.0%     4  306.5 303.1 299.7 306.5   4.8
14. 114.255.0.3                              0.0%     3  307.3 303.4 297.7 307.3   5.0

(disregard the Loss%, OVH have some crazy packet loss there over IPv4 lately).

xiaoxian88

@joshuatly said: if you can PM me your ip, i can try traceroute from Malaysia

158.255.208.1 is OK.

But I think the main problem is the poor connect to China mainland.

xiaoxian88

@unused said: To their own www.36cloud.com

What is www.36cloud.com? Can I buy from that website?

unused

@xiaoxian88 - 36cloud is the official cloud service from Sunnyvision. Use at your own risk - read the Hostloc forum you will see what people think of it. It is the worst company to work with, they are not trustworthy.

(As you can see, in this case they have given Edis poor connectivity and kept their own site running well.) You can expect the same to your own VM, as well as days of downtime, limiting, delete without notice/shutdown even when invoice paid etc.

hiphiphip

Hongkong's bandwidth is really a problem,Taiwan and Japan maybe better.

CVPS_Chris

hope it gets better

rm_

I heard William has some awesome plans for HK, so if those come to fruition it certainly will :)

xiaoxian88

@unused said: It is the worst company to work with, they are not trustworthy.

Thank you for your advice!

Mike212

I head many problem with a edis vps before 3-4 months ago. I bought one just for practise. One day worked and one day was down. But i got my money back at the end. I will not recommand this provider.

William

Problems happen, problems go :)

@unused said: (As you can see, in this case they have given Edis poor connectivity and kept their own site running well.)

Yes... wouldn't recommend them either.

Mike212

Yea thats right. I forgot to say am a beginner. So maybe i srced something :).

William

Probably not, some locations had pretty heavy problems over time (Sweden server load, HK Network routes/speed, Austria DDoS, Germany packetloss, Switzerland network saturation, US IP Geolocation)

But over time most of them were fixed, exceptions are the packetloss in DE (much better now tho) and the US Geolocation (After all we DO use RIPE IPs, nothing we can do without price increase for ARIN + US company costs or renting US IP space from the DCs) and the still "bad" HK routing to China (datacenters premium pccw bandwidth my ass, routes probably only use HE and HKIX)... :)

Mike212

You are working at edis.at ? and you write like that?

William

And for Sunnyvision, yep, singlehomed HE: http://zeyuu.net/i/50a54a3c38335689106223.png

While their own ranges are routed by Pacnet: http://zeyuu.net/i/50a54a55af7f8718866563.png

... no comment.

@Mike212 said: You are working at edis.at ? and you write like that?

Yes? Why not? No need to hide problems, everyone has some.

unused

@William - the price is right.

Chan

@Mike212 Well at least they're trying to fix it and not trying to hide anything

guyusoftware

I had other one and the speed to china really slow.

William

@guyusoftware said: I had other one and the speed to china really slow.

Yes, routes over Los Angeles, it's simply impossible to provide direct China at this prices (PCCW Charges 90US$ / Mbit for direct China in HK.. that would be 270US$ / TB)