Then who will provide support to the internal DA license holders?

(Quote)

I got it instantly, windows license is expired. I tried to do some encoding, found that, it is very slow. Even transferring my media files via FTP is not fast as expected.

(Quote)

(Quote)

If DA does not want to provide direct support to internal license holders, that's DA's policy.

I Don’t think you can change the email in WHMCS account, it requires a ticket and I think it can only be changed once.

Or you could set users without the prem license to only be able to open a ticket 1 at a time. They cant open another as long as a previous ticket is open. If user keeps spamming ticket with reply keep

@da_mark you should see about adjusting the ticket system to block if the user opening the ticket isn't the owner of the license, stopping internal licenses from spamming you up:)

I can confirm from previous experience, if you get a license from a provider, you get no support directly with directadmin.

I almost went for Oracle Cloud Korea E2.1, but not allowing bring your own license Windows Server makes me pull the breaks at the last moment, afraid that I'm going against their TOS (Image)

-Windows Included in VPS3-6 (Bring your own license).

From what I understand, the OP have a DA license from Buyvm, the complimentary license on his slice. However, he also have internal license for his testing server not the Buyvm one. He is using that i

(Quote)

I was just referring to the OP's testing server. I mean if a provider wants support for his testing server, one should just get Lite plan and use it on his testing server. No need for internal license

You have to think though, it's not just the provider being able to afford it, it's the end customer getting that license (bundled with a server). Clouvider, Frantech and IntoVPS could probably all &am

(Quote)

DA provides support to the hosting company paying DA for licenses. The company needs to provide DA support to the end user. If the end user contacted DA directly, they'd be told to talk to the company

Does that mean that host that offers Free DA license does not get support?

* Free DirectAdmin License (Open a ticket)