@HostSlick hey when i tried to ssh in using the hostname as username and my server password, i said authentication fail in my ssh client, can you tell me how to ssh into the server.

Generally asking support is my last line of action. I attempt everything and seek outside help before going to support and if I had to go to support and they then asked for the password I would reply

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It’s appropriate to either ask for a password or ask someone to install your SSH key under certain conditions. It’s no different than installing cPanel’s SSH key when you open a support ticket with th

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No, that's on me. We've been tied up with a lot of other namecrane stuff and haven't been able to schedule the time to do the cPanel updates.

Password or SSH key I don't want them to access my data that easily.

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* Mailcow includes fail2ban which will block IP addresses (individual IP for IPv4 and /64 range for IPv6) for one day if they get a password wrong 10 times in 10 minutes. It's preconfigured to handle

any news / change to get newsest cpanel version? @Francisco

Usually a provider that knows what they're doing won't need the password.

You can change a password. You can remove anything sensitive that you don't wish them to see.

But I don't have a wife and no password either.

Did they try to troubleshoot with your first or did they ask for the password right away?