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The VM remains stuck with this error (can see this from noVNC console) -

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It has now been four days since I first encountered intermittent Cloudflare based 524 (timeout) errors when trying to access https://billing.virmach.com/clientarea.php.

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Currently, "Critical Error, Could not connect to the database".

I do see the "change template" option; have also tried selecting several different templates ... always get the "Unable to reinstall server type of 'custom'." error

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@VirMach Is there any reason why the billing portal loads just fine when I'm not logged in but gives 524 error after I submit the login info? Or is it just serving cached HTML for non-logged in sessio

Trying to reinstall from panel gives this error -

20 years later..."sorry, nope, still getting error 524. Keep going!" * @treesky2017 resumes laughing maniacally*

yes. please..until now still error and slow loading..

Brazil, Sao Paulo (Criare) 0.83 Mbit/s 25.08 Mbit/s ping error!

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However, I ordered 4 redundant VPS because I refreshed page when I got an error "Critical, Failed to connected to database". As well as some of them are auto-billed.

error 522

Error 524

It's all relative to level of support and type of customer as well. At HG I mostly fixed broken wordpress sites. It wasn't weird to run strace for a ticket thanks to weird plugins and useless error me

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