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If BuyVM had sent me a notification on Friday when they unracked the node, I could have spent the weekend reinstalling all of my workspace applications. Instead, I received no notice at all. So when

* BuyVM were 'testing' (their words, no takesies-backsies) a different configuration on a production node, and things went boom.

Did BuyVM promise to take backups? Did op ever pay for backups?

Now that I have reset my expectations and learned BuyVM's alternative definitions of ONLINE, I see that you're right and the VPS was actually 100% online...

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I understand op's frustration, but I also understand BuyVM.

My problem with BuyVM is that is shows VPS online, when it very clearly was deleted by BuyVM. But you've already answer the reason it showed Online was because from your end, it was working as expect

Yes, exactly what @JabJab said. I only found out about what happened when your helpful support person replied to my ticket letting me know BuyVM lost everything. And Stallion still showed Online for

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I hate BuyVM and so does @Maounique

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That is why you created a thread in order for refund but i am not a buyvm customer but i tell you something that he has done what he can and i fully admire him. if i was in same position i would have

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Can a mod delete this entire thread. I've come to the conclusion that low end talk is basically just a marketing forum for BuyVM, and everyone here loves BuyVM.

So much of my frustration with BuyVM now just comes down to feeling like a fool for trusting you with my workspace. Lesson learned. Go with the big providers like Amazon Workspace or Windows 365 inst

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