But after I paid the invoice, it was not reactivated. So I suspected whmcs had made a mistake somewhere, and I asked him to take a look... But he kept refusing to respond and insisted that it was lega

Are you sure you don't just see two services in WHMCS and only one (The faulty one) service was on state terminated before yesterday?

the ticket and asked him to check if there was a whmcs error or setting error, but he refused to check and stated that everything was legal...

You can't explain why the service is still terminated after paying the invoice. This is obviously because WHMCS is stuck somewhere, or the settings are wrong. This is the reason why I asked for a refu

Yes even it's manually created, did you submitted cancellation request in WHMCS ?

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✔ cPanel and DirectAdmin license available for an additional fee.

About WHMCS lol, with Fran, I always have to remember to not use my home residential IP as if I do that, I’m a fraud :P

Could be a system mistake, but the way WHMCS has been setup on them is borderline moral.

@yinda when you submit cancellation request, you do get a confirmation email from WHMCS ? Just post screenshot of that, it should clear all doubts for everybody ..

price but also stopped providing datacenter license. Now the only way to get license is their website.

They don't provide technical support to legacy licenses already. About 2 years ago there was an option to subscribe support and propack, but they withdrew that.

I mean DA is still good, everyone still has the option to solve this by taking a new license. Hosting providers aside, the majority fit into the Personal Plus or Lite, so max $15 but even that will h

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I have an owned license and they do offer a discount to convert it to a special standard license, but if you stop paying you loose it.

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Exactly, they hide it behind their policies, only after to try to make changes to the Legacy license would you find yourself not able to make changed. My scenario was affected by DediPath fiasco when

Thanks @nem and @FAT32 I got lifetime license!

DA no longer allows legacy Datacenter license to be transferred to another IP address unless you are an ASN holder, except for retail license. In my case I was previously hosting provider but have lon

Other whmcs providers don't seem to have this problem, their orders are canceled if not paid for a few days and invoice generation is terminated.