I don't think you can have virtual users for SFTP like you can for FTP[S] here. Something like ProFTPD supports keys but that's not what's implemented.

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But this doesn't work for the FTP accounts it only works oft the one Panel account.

Groundhog day like - Reset / kaiduan

sftp (and ssh) port were mentioned on the email (don't put them in public i.e. here (Image)

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Yo, so with this server access issue, FTP and SSH and all that, I hit up support, right? Told 'em my backup process took 25 minutes (even though I kinda mixed up backup with restore, but that ain't re

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I found that the "FTP accounts" created on DirectAdmin can be used not only with FTP(S) but actually also with SFTP. You just need to use port 23 (not 22) for SFTP.

Vaultwarden for password management

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I spent a whole lot more time tryin' to fix that FTP/SSH connection issue. Reckon I should've just reinstalled the OS and the websites from the get-go.

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Couldn't get the SSH and FTP connection issues fixed. Had to reinstall Ubuntu, set up FastPanel, and manually add and configure the sites again.

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I'd still suggest contacting the provider. It doesn't really matter what caused it right now. The provider should know that a feature in their control panel (changing the root password) doesn't work.

I managed to get into VNC. Support said there's an option to copy and paste the password instead of typing it. Got it all working now, partner!

I have access to VNC, but I can't log in using the root login and the password generated in the hoster's panel.