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@jar - (just wondering) have you considered maybe using an autoresponder to email the links for preferred support options when people ping the support @ mxroute address?

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I might also suggest just waiting for the dust to settle with regard to mxroute support - I would expect that it will get figured out better - and given that no provider is perfect, all things conside

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@gks - I'm not exactly sure but am under the impression that mxroute support channels may have been (temporarily) sidelined to better handle recent harassment and DDoS - and in the meantime you might

https://mxroute.com/support/

I've been very happy with MXRoute over the last years: https://mxroute.com/

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now trying https://community.mxroute.com/, signed up just now, waiting for activation email, hope I am may get it sooner.

https://chat.mxroute.com

https://community.mxroute.com/

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Can you please ensure that you have support@mxroute.com email working?

mxroute is life changer . highly recommended.

* A brand new Email based plan provided through MXroute - Currently available soft launched!

+1 for mxroute.

You could use mxroute for both domains and configure the new one as a domain alias of the old one. Emails would then go to the same mailbox, regardless of the domain your customers use. That's at leas

else, I'll just ditch that dedi and go to MXroute @jar

You want to contact @jar as he is the owner of MXroute. I am a reseller and can answer your questions.