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Couldn't get the SSH and FTP connection issues fixed. Had to reinstall Ubuntu, set up FastPanel, and manually add and configure the sites again.

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I'd still suggest contacting the provider. It doesn't really matter what caused it right now. The provider should know that a feature in their control panel (changing the root password) doesn't work.

I managed to get into VNC. Support said there's an option to copy and paste the password instead of typing it. Got it all working now, partner!

I have access to VNC, but I can't log in using the root login and the password generated in the hoster's panel.

Have you tried using password authentication for SSH to see if that works as opposed to keys?

I’m actually restoring/changing the root password and SSH keys in the provider’s panel. I’ve been using hosting since the 90s 🙂

Somethin' happened, an' now I can't get on the server neither by FTP nor SSH. For FTP, all the data is correct, I've reset the password several times in the hostin' panel. For SSH, I've reissued the k

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FTP send plain text for authentication.

FTPS option is available.

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Well, that's what is offered. I didn't see an option to create additional ssh/sftp logins, though it is entirely possible that I am just too dense to see where I can do that.

One shouldn't use FTP at this age.

* How do I change user password

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For Redis monitoring, why does the password have to be sent to your server?

You can create FTP accounts and give people access that way

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