Good to see providers offering to help already. Perhaps @crunchbits or other big players can step in to form a rescue plan, considering OP’s reputation?

Just 2-3 months ago i had posted in another thread related to Calin/Romanian hosting services and suggested everyone to avoid services from those as "Romanian hosts = scam" (consider

That would not be a problem in principle. We have greatly increased our commitment so that this no longer plays a role.

I was considering buying 2 of your vpss but you're very vague on what the fair use of bandwidth is, namely I need to know what the fair use would be per day because my situation is anytime I do an upd

Defensive??? really?? this is your best?

Why so defensive? I simply asked a question. It's apparent that there is some kind of dependency on you, even more so considering Calin's mail server is hosted on your network. So I do feel like your

tl;dr the VPS was largely unusable because of hardware and connection issues; data was wiped at least twice because of provider issues; and then the service provider downgraded the VPS specs and switc

I haven't used their phone support, but their written support simply was slow, always around 1 day from question to answer, which is perfectly fine for the price, but still rather slow.

If you give them a call you instantly get support (during official hours unless you have extended support pack)

Please don't bring AI shit here.

A little Q&A with ChatGPT 4.0 as some contrast to all the "experts" in this thread.

Unfortunately it's not that easy. As far as the on-chain evidence goes, all we can see is that Calin indeed received payment to his (probably personal) Coinbase account, whether the funds ever left Co

nvm got my answer, thanks for the info.

My Strato VPS has 99.9927% uptime, am very happy with it considering the price. But the support is rather slow.

Thank you for responding.

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Oh, the drama isn't over yet, so do whatever it takes to restock your popcorn, coffee, tea, and beer. Might even throw in a steak as well.

I want no compensation for my popcorn, coffee, tea and beer. It was consumed by me while reading the drama, so I shall ask for no compensation whatsoever.

I thought I’d share the latest development in my saga with HostHatch, which has turned from a simple customer support issue into a full display of how not to handle criticism.