In case of a withdrawal from a contract, the money must be refunded via exactly the same means of payment. That's the law. So if it was paid with Bitcoin, it must be refunded with Bitcoin, unless some

I agree that there is no contract as he failed to deliver his part of the contract and therefore the tos are unimportant but I can't even find the bitcoin part in the tos.

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would you mind to point out where in your TOS we can find your "no refund on bitcoin" paragraph?

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Bitcoin and Paysafecard Payments are non-refundable, so the money has been returned to your Account Balance.

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I get the Bitcoin Payments to my bank account.

It does not matter the format he paid in. Also nobody is saying you're a currency exchange. Return the amount he paid in bitcoin in full to his bitcoin wallet... Just do the right thing and refund him

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Paypal, Sofort, Bank Transfer Payments are fully Refundable. Bitcoin and Paysafecard not.

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Unfortunately, I can not return bitcoin payments for legal reasons ...

NEVER pay with Bitcoin!

We accept Credit card, PayPal, Bitcoin and bank transfer. We utilize OpenVZ 7 (as for the new features of openvz 7 we support dockers and ubuntu 18.04)

* BitCoin