I’ve run into this twice within a week. The first time, they fixed it. Then two days later, I changed the root password, and about 12 hours after that, it became unusable again. In hindsight, I should

In fact, that’s exactly what I did. I also tried to audit what they did to our VPS, but I couldn’t find anything. After I changed the root password, it stopped working again the next day.

To be fair, they have root access anyway if they want it. You can use a unique root password, share it, and then change it later.

I'd avoid that provider like plague. asking plain password root on my chicken, seriously?.

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What makes me even more uncomfortable is that support asked me for the root password in order to fix the issue. I’m not comfortable sharing the root password, especially when this appears to be a prov

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We still work with Blesta though - mainly through custom extensions and individual development projects, just like we do for cPanel, Plesk, DirectAdmin, and similar platforms. So the direction changed

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We decided to test your hosting. Can you tell me where, after payment, we can get an ssh access password? It is usually sent by e-mail from other services.

job is done. If you want them to do more, like resetting your password for you or auditing your configuration to warn you that you're using new-style interface names which may change, pay extra for a

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Does RackNerd have any plans to offer non-cPanel choices in shared hosting (Black Friday or otherwise)?

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* This Singapore VPS was purchased in September 2023 for $36 every two years. After completing the thorough installation and setup, I rarely logged in to check it. I didn't save the root password sepa