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In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by FAT32 ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by yoursunny ·Per county law, merchant is required to have enough stock to satisfy reasonable demand. -
In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·Since the website crashed during payment and the merchant claims it has nothing to do with them, this can only be seen as unethical conduct rather than a matter of responsibility. So today I've learn -
In the event of such an occurrence, which party should be held responsible?
by Maki ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·So you're essentially saying that consumers should just accept website crashes during the payment process—exactly like how the merchant shifts the blame onto the customers! -
In the event of such an occurrence, which party should be held responsible?
by mbjones ·Merchant is only responsible for providing service on receipt of payment. If you had paid, you could expect the merchant to honor. But applying a code to a cart isn’t the same as actually purchasing o -
In the event of such an occurrence, which party should be held responsible?
by Maki ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by ralf ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by Maki ·(Quote) -
In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·So you're indirectly confirming this is the merchant's issue. I might interpret this as a standard for whether a business has ethics. -
In the event of such an occurrence, which party should be held responsible?
by Dudwen821 ·promo code had expired. In such cases, does the merchant have an obligation to honor the discounted order for the customer? I'd really like to hear everyone's views, as the merchant claimed the issue -
Where did all the money go?
by rcy026 ·(Quote) -
Where did all the money go?
by mhpteam ·(Quote) -
Where did all the money go?
by EirikLund ·(Quote) -
Where did all the money go?
by mhpteam ·(Quote) -
Where did all the money go?
by yoursunny ·Once it’s settled / posted, you can reach out to the merchant and request a refund. -
Is stalling refunds and trying to make things right a good strategy?
by risharde ·(Quote) -
Is stalling refunds and trying to make things right a good strategy?
by ralf ·If refunds are such a large problem, then they should look at getting a merchant account themselves. There's advantages to using a payment processor, as they deal with the tax requirements and issues
