Everything gets hacked and nothing is ever perfect, but taking steps to prevent it is the least we can do.

They changed their policies, if there is anything looking like IP, password whatever supplied in normal message, their system changes it to [REDACTED]. They have also stopped asking for credentials an

I'd say having corrupt support agents is actually by far the worse situation, as there's nothing you can technically do to prevent them exploiting the system again if they need to have root access cre

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Both of those scenarios are terrible for their customers though...

I'm also certain nothing was hacked, but their lowly paid support agents try to earn extra bucks. But both are possible.

Virtualizor claimed to have identified a new hack of their Support System in the email they sent to their customers. In the same email they also claimed to have "forensically analyzed&quo

Virtualizor had issues, and may still have, in relation to their own internal communication systems. The Tawk live chat, their helpdesk. It still seems that the major security flaw was that they (Virt

They say security is a shared responsibility, yet they say nothing about what they've done to secure the email accounts and VPN that were breached.

I don't envy your position but as a drama-consumer I'm avidly awaiting the next screw-up we hear about on their part. If nothing else this was a wake up call for users of their software to tighten the

Which is what I hate about this sorry saga. We use Virtualizor, and it's put loads of people off it when it wasn't an exploit, so we will never get your custom cause some admin handed his password out

It's a failure on both parts and as a mere customer I won't be dealing with either set of fellas.

Agreed, the Ticketgate scandal was a shambles on virtualizors part, but I do think it's unfair to say it happened because there was an exploit in their software.

There is so much wrong with that - getting hacked in the first place, only supporting password access not keys, requesting password access for root from customers, etc. All of that needs to change, re

VOD using HLS to serve sports clips. They care if bandwidth is high, for example i did over 10TB in one day through their network and my account was suspended because i used it for Video content (Imag

non rotating pw, non 2fa, no ip restriction to master server etc. Everyone played the pointing fingers, blaming game but at the same time also revealing own shittiness. A shitshow is really an unders

Surely renting dedis and a /24 and making your own vms is much easier and cost effective

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The hacker found a vulnerability in Virtualizor’s own support system, not in the panel or the WHMCS add-on the providers are using.

I know, that's why I expect pricing like €20/retrieval request since a human need to find the tape (in someone's basement) and load it. Then, $0.1/TB of transferred data.