I just meant to say that usually you request a refund, and if you don't get it, then you dispute. You normally don't do both at the same time. I agree that you should get what you paid back.

I understand your point, but let me clarify: a refund or PayPal dispute is not about making money. It's about getting my own money back for a service that has become unusable due to repeated, extended

Hi,

I'm seriously considering this - My Elasticsearch server is quickly running out of SSD space and I could use the extra RAM.

I agree with your thoughts on their failings and responsibilities, but dang. You're going to war over this shit. Refund request & a Paypal dispute? You trying to double here? Make some mon

Thank you for admitting responsibility – that's a start.

Now, responding to both you and @Calypso , I can say that you're right. We're certainly also responsible, but understand that in some cases, if the data center is without power for 9 hours, there's no

I need to correct a few things in your reply.

Unless it was an earthquake, flooding or war going on, it's pretty lame to address a DC outage as "something we can't do anything about". You are the ones having a contract with the

I think you're referring to the first outage when our datacenter went completely offline, something we can't do anything about. Serious or significant issues like this are extremely rare, so I still d

I bought this VPS just over two months ago, and I've already experienced two severe outages.

thanks never knew, don't mind buring 10 bucks

The truth is that their servers are good and their prices are very good, but this sudden server shutdown and restart really scares me.

I think he is aware, considering they are working on it lol

we all live in europe, so feels kinda useless

Minio used to be almost the best choice, but they archived the OOS version and stopped maintenance. The community fork version was basically inactive and unattended by anyone. Considering the increasi

That's like complaining the grocery store is closed after a hydro pole providing them power is taken out in an accident. The action item is on the Hydro company to restore power, the grocery store ain

3 days server offline and still saying this. Hollyshit bootlicker/asskisser boy. What Alexhost do to you.

You are not making anyone a service, you idiot, because the situation doesn't put alexhost in a bad way. Disasters happen, and providers are judged by how they handle the situation. Alexhost handled t

Another idiot assume me incompetent without reading the posts before first.