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Just started using a VPS there, it has regular (every week) I/O errors (failing to write, which in turn causes filesystem to be remounted as R/O) and they are telling me there is no problem on their end and I have to figure it out.
I am unable to connect to the VPS via SSH.
This issue also occurred two weeks ago,but I resolved it by rebooting. Now it has reappeared,which is not a good experience
OP warned many of us long before, just that nobody looked that far ago.
people also warn about PulsedMedia
but many still buy from them
Huh, cuz of u I read the whole P1. Then I saw “2025”… I’m gonna choke u
Oh... sorry!
You get what you pay for I guess, got a DeluxHost 2TB storage VPS and it honestly is terrible but I won't complain given the price
I dont think that's a valid excuse. Their 4TB plan costs €8.99, which is around $10.03 at the current exchange rate. That's basically the same price as Servarica's 4TB plan. I've had over 200 days of solid uptime with Servarica, and downtime is extremely rare. When it happens, it's usually due to maintenance. Everything has been rock solid, so I don't think that's a valid excuse.
Haven't been able to get a servarica VPS, I think it's hard to match this price nowadays for a new order
Yes, but DeluxHost uses V4 CPUs. Their plan has 3 vCores, 8GB RAM, a 40GB NVMe , a 4TB HDD, and a 1Gbit/s port with unlimited traffic subject to fair usage.
Servarica, on the other hand, offers 4 vCores, 8GB RAM, Intel Gold CPUs, 18TB of bandwidth, 4TB of RAID storage (if I remember correctly, RAID 60), and a 130GB NVMe boot drive.
Even if we ignore the pricing and specifications, there are still the routing issues, frequent downtime, data loss, and plenty of other problems. So still I don't think those are valid excuses.
I'm having similar networking/access problems as other DeluxHost customers, and it's been 11 days (7 business days) where it's been investigated. But the thing that really got me is the final ticket where support asked me for my server credentials to further diagnose the network issue: this is the final straw. I think I'm done with Deluxhost.
I was an early adopter since ~March 2025 (bought around ~5 servers) and wanted to give them a chance because the specs and pricing were really hard to ignore. But it has become an instance of "you get what you pay for": I've had repeated uptime problems (DDOS issues) and networking/access issues.
I bought the boxes to evaluate the provider as a whole and I feel you really can't run anything serious on these machines as there are odd issues and slow support if anything happens.
I follow the LET forums and Deluxhost responses (various threads) and you have to appreciate how they communicate in the forums despite all the heat and try to keep customers happy - even though it fails sometimes. That I will definitely give them props and I can see they are trying to resolve the issues that have crept up even though it takes some time. I feel it is reasonably sincere.
But the reality is that at the moment buying servers to run anything outside a hobby project (that can afford some issues) is the only thing I'd risk running on these servers at the moment.
Support is just untenable and not reflective of a serious/reliable hosting company. The request for credentials to my server to diagnose a networking issue (even though there is nothing sensitive on them) was the final detail for me that put the nail in the coffin and I've cancelled all my servers and requested a refund where possible.
I'm not overly invested in the outcome of that refund as I took the risk initially on these crazy attractive deals on an untested provider when they first came on LET and the deals looked too good to be true - and it seems as it was.