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HOST: nls Loss% Snt Last Avg Best Wrst StDev
1.|-- hosted-by.deluxhost.net 20.0% 10 1.0 1.1 0.7 2.5 0.6
2.|-- 172.16.253.140 30.0% 10 8.0 10.2 5.2 29.2 8.4
3.|-- pletx-cr1-egh.cr1.egh.as49581.net 20.0% 10 17.2 9.5 5.1 17.2 4.3
4.|-- ae1.986.edge1.egh.as49581.net 10.0% 10 5.1 8.7 4.4 23.7 7.6
5.|-- cloudflare.inter-ix.net 50.0% 10 32.8 32.6 18.4 52.3 12.3
6.|-- 141.101.65.185 70.0% 10 54.9 117.4 7.7 289.7 151.0
7.|-- 141.101.65.243 70.0% 10 20.6 22.0 9.4 36.0 13.3
8.|-- one.one.one.one 60.0% 10 7.5 8.4 7.5 9.6 0.9
I’ve been waiting two days for a reply to my ticket, and I have the feeling that no one is going to answer.
You have vms offline for more than 1 week since migration, and you dont answer to tickets.
TMUABP8QQRFIR
EDIT: its your network down, not the vm.
Hello @DeluxHost ,
I just DM you about performance issue of my Z - 4, can you help please?
Order Number : 8441846005
Invoice Number : 2409-10457-2026
Thnks!
I’ve already sent you my IP address via private message. I hope we can get this issue resolved as soon as possible.
@DeluxHost
Hello, could you please check ticket #TMSHFITEIXALK It's regarding a refund request that has been pending for over a month with no response. Thank you!
Order #21283 +1 vCore would be sweet
order number 8762137506, y-4 deal
service ID 21309
invoice number 2509-10616-2026
+1 vcore please
Thank you!
Matteo bro check discord.
really just buy vps and vps down
watchdog: BUG: soft lockup - CPU#0 stuck for 164s! [appstreamcli:2030]
watchdog: BUG: soft lockup - CPU#1 stuck for 256s! [swapper/1:0]
rcu_preempt self-detected stall on CPU
rcu_preempt kthread starved for 275124 jiffies
systemd-networkd.service: Watchdog timeout (limit 3min)!
systemd-logind.service: Watchdog timeout (limit 3min)!
systemd-udevd.service: Watchdog timeout (limit 3min)!
Hello @DeluxHost please check #TMSKHUMXMAM7Q ASAP!
Hello @DeluxHost can you please assign a BONUS for;
Product
STORAGE-2
Order
21213
Registered on
24/09/2026
Invoice Number
2309-10448-2026
Total
23,00 €
Due date
01/10/2026
Status
Paid
Date
24/09/2026
Paid on 24/09/2026
Thanks!
Hello @DeluxHost ,
Can assign BONUS for;
21213
+1vCPU would be nice.
Thanks.
Hello @DeluxHost ,
Here is new order;
Product
STORAGE-1
1234919968
Cycle
Annual
Price
17,00 €
Status
Active
Date
26/09/2026
Order ID
21333
Invoice Number
2609-10672-2026
Would be nice to have +1vCPU or RAM.
Thanks.
BTW I did not get BONUS for Order ID #21213 yet. Can you help?
Well, for full transparency I'd have to admit that the problems I had are now more or less gone.
After a pm to @DeluxHost the wa over 90 is completely gone, it stays at zero with occasional small burst but never even reaches 1. There is some steal, but it's gone from constantly around 90 to occasional bursts that peak around 15-20. Considering the price, this is well within what I would expect.
Now, credits for @DeluxHost for stepping up and solving the problem, but if the fix was this easy why was it not already applied? Surely you have enough monitoring to see that your nodes are barely functioning, it should not require a pm on a forum for you to step in and take action.
8623128061 with +1GB RAM if possible
Order id #21238
+1 vCore
>
The situation is clearly better but the cpu steal is still a problem here 20-40.
Order 21334
Invoice 2609-10673-2026
Product T-2 6861615781
+1 vCore
+1 vCore
9463626313
21343
order id: #21346
I prefer
+1 vCore
because I already purchased Y-3 — annually
thanks!
vps 3 days down #TMUHSP6GC5W8M
Of course it is. Almost everyone wants +1 vCore as bonus. It doesn't ring a bell?
My vps has been down from yesterday.
mtr -rw -P 443 -c 100 1.1.1.1
Start: 2026-09-27T15:11:28+0100
HOST: nls Loss% Snt Last Avg Best Wrst StDev
1.|-- hosted-by.deluxhost.net 11.0% 100 1.3 10.3 0.6 180.8 32.3
2.|-- 172.16.253.140 15.0% 100 18.7 28.7 4.6 141.5 32.8
3.|-- pletx-cr1-egh.cr1.egh.as49581.net 12.0% 100 14.0 22.9 4.5 225.2 42.2
4.|-- ae1.986.edge1.egh.as49581.net 12.0% 100 4.4 25.7 4.4 253.1 43.3
5.|-- cloudflare.inter-ix.net 6.0% 100 7.5 22.0 7.3 131.9 24.3
6.|-- 141.101.65.185 10.0% 100 7.6 17.3 7.2 199.0 34.0
7.|-- 141.101.65.243 10.0% 100 8.3 17.9 7.6 155.8 20.6
8.|-- one.one.one.one 13.0% 100 7.6 17.0 7.4 134.1 24.6
There has been no response to my urgent ticket for five days. #TMUCEE1DL8TO1 · opened 22/09/2026
deluxsucks
Hey @DeluxHost ,
I ordered two STORAGE-2. Please assign BONUS for;
1234919968 STORAGE-2
1023144448 STORAGE-2
+1 vCPU would be perfect.
Thanks!
Yeah I would avoid this in future I've been having issues with my vps unable to use it. Cut my losses and moved elsewhere