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Comments

  • @Servitro why aren’t you fulfilling your obligations?

  • I received a response to my ticket today. The server has been set up.

  • 8anz8anz Member

    GLWS! nice offer!

  • @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

  • olimpxolimpx Member

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    The same
    Ticket #NBU-014961

  • emg88emg88 Member

    glws

  • fxlewisfxlewis Member

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    the same with you , we have met the problem twice in this month.

  • Cool

  • GLWS

  • d4rkey3d4rkey3 Member

    @fxlewis said:

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    the same with you , we have met the problem twice in this month.

    Support did not respond?did u guys try reaching out to the number they gave in their threads or email?

  • fxlewisfxlewis Member

    @d4rkey3 said:

    @fxlewis said:

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    the same with you , we have met the problem twice in this month.

    Support did not respond?did u guys try reaching out to the number they gave in their threads or email?

    only email here, but also still not responds. just only waiting..

  • @olimpx said:

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    The same
    Ticket #NBU-014961

    Got a email from them 3 hours ago, but server still doesn't work:

    Hi Everyone,

    We are writing to inform you about emergency maintenance affecting Server #NNNN (Ryzen 9 9950X).

    What Happened: Our datacenter reported a critical SMART failure on the node's main NVMe drive. Over the last 36 hours, our team resolved the issue twice, but because the physical drive itself is failing, the downtime reoccurred.

    Current Action & Downtime: We are replacing the faulty NVMe drive with a new unit immediately. Server #NNNN will experience temporary downtime while the physical replacement and setup are completed at the datacenter.

    We are working with datacenter engineers to finish this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

    Best regards,
    Servitro Team

  • T3T3 Member

    @PathSeeker said: We are replacing the faulty NVMe drive with a new unit immediately.

    Yeah, got that email 26 hours ago.

    They might have another definition for immediately.

  • fxlewisfxlewis Member

    now the server is up..

  • riderrider Member
    edited July 30

    did @Servitro become alive?

  • LemarrLemarr Member

    After more than 40+ hrs downtime they are back to normal operation.

  • @rider said:
    did @Servitro become alive?

    Yep, however I had to manually boot my server

  • @Servitro Hi team, hope you are doing well!

    Could you please kindly assist with my VPS? The server (IP: 94.249.207.88 / ID: ae0c1411-abb9-4da4-b464-3374a597d6d8) has been completely unreachable via SSH and ping for over an hour.

    When I try to Start, Reboot, or Enable VNC/Rescue mode in the control panel, every task times out after 20 seconds with the error:
    "100% CANCELLED - The system failed to respond to the action request".

    It seems like the host hypervisor node might be stuck. Would you mind taking a look and helping to reboot/check the host node when you have a moment?

    Thank you so much for your time and help! Really appreciate it.

  • PornstarPornstar Member
    edited August 6

    @PathSeeker said:

    @olimpx said:

    @PathSeeker said:
    @Servitro it's been 24 hours since the server died with no possibility to restart from your control panel and no reaction to the ticket ( #OQF-927653 ).

    The same
    Ticket #NBU-014961

    Got a email from them 3 hours ago, but server still doesn't work:

    Hi Everyone,

    We are writing to inform you about emergency maintenance affecting Server #NNNN (Ryzen 9 9950X).

    What Happened: Our datacenter reported a critical SMART failure on the node's main NVMe drive. Over the last 36 hours, our team resolved the issue twice, but because the physical drive itself is failing, the downtime reoccurred.

    Current Action & Downtime: We are replacing the faulty NVMe drive with a new unit immediately. Server #NNNN will experience temporary downtime while the physical replacement and setup are completed at the datacenter.

    We are working with datacenter engineers to finish this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

    Best regards,
    Servitro Team

    This specific Server Cluster seems to be down again.

  • see my posted in lowendtalk. servitro are got funcked?

  • heallfiheallfi Member

    it has never been perfect, but usable.. until very recently. VPS went down 2 days ago, bootable from backend but now that its "up"

    ping google.com -q -c 999
    PING google.com (2a00:1450:4001:c25::8a) 56 data bytes

    --- google.com ping statistics ---
    999 packets transmitted, 727 received, 27.2272% packet loss, time 1008911ms
    rtt min/avg/max/mdev = 0.868/269.932/2677.172/347.709 ms, pipe 3

  • coldcold Member

    @Servitro Sir, fix the trash you're selling; it's impossible to use. Every second week, you send an email saying that something is broken, and you fix it, but nothing good happens; no improvements

  • coldcold Member

    @cold said:
    @Servitro Sir, fix the trash you're selling; it's impossible to use. Every second week, you send an email saying that something is broken, and you fix it, but nothing good happens; no improvements

    also answering tickets would also be nice

  • 2kaleb2kaleb Member

    @Servitro has become a scam.

  • angstromangstrom Moderator, Veteran
    edited August 9

    People, we've suspended @Servitro 's Patron Provider tag, but you should prepare yourself for the worst

    @Servitro , are you still in the game or is it game over? (You were last active on July 22nd)

    Thanked by 1cold
  • coldcold Member

    @angstrom said:
    People, we've suspended @Servitro 's Patron Provider tag, but you should prepare yourself for the worst

    @Servitro , are you still in the game or is it game over? (You were last active on July 22nd)

    just cancelled they trash :)

  • willgowillgo Member

    RIP @Servitro 💀

  • ServitroServitro 🚩 Patron Provider Tag Suspended

    Hi everyone,

    We wanted to reach out directly to clarify our recent absence on the forum and address the issues some of you have experienced over the past few days. First and foremost: no one has been scammed, and all pending orders and support tickets are actively being processed.

    Thanked by 1NotFoundException
  • ServitroServitro 🚩 Patron Provider Tag Suspended

    High Order Volume: We recently experienced an unprecedented surge in orders. Processing this volume and onboarding new clients put a severe strain on our team, causing support response times to fall behind our usual standards.

    Upstream Server Downtime: Compounding the delays, we experienced unforeseen server downtime linked to network/hardware issues at Interwerk. Our technical team worked through this to restore stability as quickly as possible.

  • ServitroServitro 🚩 Patron Provider Tag Suspended

    LowEndTalk notification emails were systematically routed to our spam/junk folder, causing us to miss forum alerts, tags, and updates.

    Thanked by 1tzuli
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