cloudcone is inaccessible.

Comments

• rpqu Member

  July 8

  Also, is your server down?
• dpicfon Member

  July 8

  @rpqu said:
  Also, is your server down?

  Yes, the VPS is unusable and their official website is inaccessible.
• totally_not_banned Member

  July 8

  So have you opened a ticket?
• rpqu Member

  July 8 edited July 8

  @dpicfon said:

  @rpqu said:
  Also, is your server down?

  Yes, the VPS is unusable and their official website is inaccessible.

  Check https://status.cloudcone.com. Minor incident? I don't think this is minor
  Also check this.

  @CloudGone said:
  Start Date: **Wednesday, July 07, 2026 Power-off begins: Approximately 05:00 PM (PST) Physical unracking begins: Approximately 05:30 PM (PST)
  Due to the scale of this operation, full completion, including staging, transport, configuration, and network validation, may take up to 24 hours.

  https://status.cloudcone.com/incidents/384179#activity-id-796518

  The migration has now been completed, and customer SC2 virtual machines and dedicated servers are in the process of coming back online.

  https://status.cloudcone.com/incidents/384494#activity-id-796654

  Our network is experiencing intermittent timeouts on the SC2 services. Our initial investigation shows that the problem appears to be isolated on the new DC (LAX) at the moment. Our engineers are working on a fix
• itachikonoha Member

  July 8

  Did you try switching it off and then on?
• dpicfon Member

  July 8

  @rpqu said:

  @dpicfon said:

  @rpqu said:
  Also, is your server down?

  Yes, the VPS is unusable and their official website is inaccessible.

  Check https://status.cloudcone.com. Minor incident? I don't think this is minor
  Also check this.

  @CloudGone said:
  Start Date: **Wednesday, July 07, 2026 Power-off begins: Approximately 05:00 PM (PST) Physical unracking begins: Approximately 05:30 PM (PST)
  Due to the scale of this operation, full completion, including staging, transport, configuration, and network validation, may take up to 24 hours.

  https://status.cloudcone.com/incidents/384179#activity-id-796518

  The migration has now been completed, and customer SC2 virtual machines and dedicated servers are in the process of coming back online.

  https://status.cloudcone.com/incidents/384494#activity-id-796654

  Our network is experiencing intermittent timeouts on the SC2 services. Our initial investigation shows that the problem appears to be isolated on the new DC (LAX) at the moment. Our engineers are working on a fix

  My VPS is currently inaccessible. The data center is located in Los Angeles, and the official website (https://app.cloudcone.com/) is also inaccessible.
• nghialele Member

  July 8

  i guess its called cloud gone now

  Thanked by 1totally_not_banned
• itachikonoha Member

  July 8 edited July 8

  @dpicfon said:

  @rpqu said:

  @dpicfon said:

  @rpqu said:
  Also, is your server down?

  Yes, the VPS is unusable and their official website is inaccessible.

  Check https://status.cloudcone.com. Minor incident? I don't think this is minor
  Also check this.

  @CloudGone said:
  Start Date: **Wednesday, July 07, 2026 Power-off begins: Approximately 05:00 PM (PST) Physical unracking begins: Approximately 05:30 PM (PST)
  Due to the scale of this operation, full completion, including staging, transport, configuration, and network validation, may take up to 24 hours.

  https://status.cloudcone.com/incidents/384179#activity-id-796518

  The migration has now been completed, and customer SC2 virtual machines and dedicated servers are in the process of coming back online.

  https://status.cloudcone.com/incidents/384494#activity-id-796654

  Our network is experiencing intermittent timeouts on the SC2 services. Our initial investigation shows that the problem appears to be isolated on the new DC (LAX) at the moment. Our engineers are working on a fix

  My VPS is currently inaccessible. The data center is located in Los Angeles, and the official website (https://app.cloudcone.com/) is also inaccessible.

  Their control panel is working. May be some issue at your end?
• rpqu Member

  July 8

  @nghialele said:
  i guess its called cloud gone now

  @CloudGone
• dpicfon Member

  July 8

  The problem has been resolved and access is now normal. I modified the hosts file to specify the IP address.

  Thanked by 1Cloudcone
• JasonM Member

  July 8

  https://lowendtalk.com/discussion/218915/cloudcone-all-los-angeles-us-nodes-offline#latest

  Thanked by 1Cloudcone
• Cloudcone Member, Patron Provider

  July 8 edited July 8

  @dpicfon The inaccessibility was related to the planned colocation migration event in Los Angeles, USA.

  Further updates will continue to be shared through our Status Page.

  Some services, including our website and customer servers, may be temporarily unavailable. Our team was actively monitoring the situation and has taken the necessary steps to complete it.

  And thank you for taking the time to update the thread once the services were back to normal.

  We appreciate your patience and understanding while we finished the process.