New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Within 4 hours, I will write you some proposals, including migration to another datacenter not affected by these problems. We will do our best to help you, like many others.
The servers are not down, but they are experiencing drops that are certainly annoying and absolutely not good, but day after day the situation seems to be improving thanks to our interventions.
Your ticket will be answered shortly, we haven't forgotten.
Your frontend and ticketing system had a problem and showed empty reply messages, also in the email. Now I can see what you wrote, but yesterday I couldn't. I've replied in the ticket with details and attachments to show you evidence.
That's unfortunate for you but you lost me as a customer because of that.
Same experience here. In my case, the amount was charged before it was due, without my knowledge or consent. Impressive priorities.
DeluxHost also claimed that people on Discord were happy with the service, but judging by what people are actually saying there, that does not seem to match reality very well. Funny how the “satisfied users” narrative collapses the moment you actually read the Discord.
yes it was a temporary bug that should have already been fixed
It has been 10 days since I requested the free bonus. When will you provide it?
No one said everyone was happy, so why are you trying to change my words? I simply said that compared to here, the situation there is much calmer, but obviously there will always be people who are angry and frustrated by the situation, no one doubts that.
Great.
But how i could read an answer if my ip is blocked.
I could not login to biling panel without VPN.
@DeluxHost states that: "while in reports and on Discord the situation is completely the opposite. 😄". Calmer ? Can failures be considered satisfaction ?
@DeluxHost, get serious about repairing your servers and investing in hardware and security. Because for now, it's all just promises. Trust me, if it's trouble-free, everything will be fine
I didn’t decide about someone else‘s money, I just told you what @DeluxHost has written in their SLA. I‘m sorry that you cannot accept that there are other people on here than you.
You summarized my opinion and I summarized yours. Everyone is entitled to their own opinion
Hi there!
I’ve been experiencing issues accessing my rented VPS from outside for several days now. I’ve seen your replies here and I understand the situation — my only question is whether it’s possible to migrate my service to a location where these connectivity problems aren’t occurring?
There’s no need to transfer the data; I’ll handle the backups and everything else myself. If it’s not possible, that’s fine — I just wanted to check if this option is available.
Order number: 7891000936
Also, I’d like to remind you about the welcome bonus (I left a message about it in a previous thread back in January).
Thank you very much in advance for your reply!
Wouldn't recommend them since their servers are highly unstable, abrupt outages, downtimes, and all these are repetitive. You'd be required to manually intervene everytime this happens. The support keeps saying they're aware of the issue and are working on it, but this keeps happening like an infinite loop.
Don't fall for their free upgrades/offers and low prices.
@DeluxHost Why don't you migrate affected user servers ? at least temporarily for the time being! So that we are not experiencing this kind of issues for A WEEK.
My Z server has been down, up, down, up again NOT A SINGLE hour of uptime without any downtime.
You can move the users back later on when the "self claimed ddos" has been mitigated, and no more issues occured.
"Shortly" — the last reply I got on that ticket was Tuesday, June 9th 2026 at 21:40. That's four days of silence on an issue your own support already confirmed is host-side hardware, dating back to February. At what point does "we haven't forgotten" turn into an actual response and a migration date?
Do I need to write proposal before it will be transferred to another data center or country region not affected? Or you already know the 2 F-SERIES I want to transfer and start afresh? I have created ticket too requesting for transfer. Here is the ticket id I created for the migration Ticket #LLZ-105787
Order Number: 6629082115
vcpu if possible, thanks
My VPS not yet migrated and I can't cancel old ticket that you already fixed port 80. Invariably, I couldn't create a new tickets to request for migration officially if the migration can't be processed from just asking for it here. Here is my last ticket id for port 80 complaints which you already fixed but I couldn't create a new ticket since then. I couldn't close the on-hold ticket too #SEP-072010
Hello guys. I've followed your thread for any times already. Do you purchase additional ipv6 ranges if I'd like. Also I can't find looking glass files. Synthetic tests are not interests. Thanks for your attention.
@DeluxHost can i get a partial refund for my vps? performance and uptime still dont satisfy me
It seems like currently all IPv4 traffic is blocked and only ipv6 is online. To be honest, this really helpes in terms of my VPS does not crash any more with IO errors and also boots up immediately from the control panel
order: 4959933665 would like +1gb ram if possible
I'm getting fed up now.I request Migration hours passed already still no migration processing or progressing message received till now. No reply if migration is already initiated or not
bit of a joke atm
can't do anything useful since 24 hours ago
@deluxhost I proposed migration and you said it will be done within few hours. It is taking a mid/full-day gradually and no response from your team or response here to at least notify me if the migration is already going on or not
Unfortunately, we are currently unable to complete the migration immediately due to a technical constraint on our upstream network provider's side that is temporarily preventing live migrations. As soon as this constraint is lifted, your migration will be processed as a priority.
We will update you here as soon as the migration is completed.
When are you going to update me?
When is this as soon as the migration going to happen?
Again, we apologize for the wait and appreciate your patience.
I'm not patience please don't appreciate my patience!
At Least I received another hoping-hoping response but this is still not the desired action. I prefer quick actions to all these political-like hope giving with postpone-postpone news. The hourly keys I purchased to install on the VPS will expire ~2 hours from now. I will have to keep queueing for another key on the site again and again till I get another key. I'm currently queueing for deluxhost migration success news at the same time I will need to go and queue for what to install on the VPS again due to the delay😞😞
There will be no quick actions most likely.
DeluxHost is facing major ongoing DDoS, and it highlighted some hardware/software problems simultaneously (which was there prior to DDoS to be fair).
Either you just accept situation, and wait for unknown time till the storm calms, or move on and use something else.
yup me, they were very quick too. They answered my ticket in hours and I got all my money back approximately 12 hours later. I was in that regard atleast pretty impressed. Hope you get your money back too