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UGVPS offline - My server offline more than 5 days.
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UGVPS offline - My server offline more than 5 days.

dakserdakser Member
edited December 2013 in General

Hi friends of Lowendtalk, i want to know if this have happened to someone else. I have a VPS of UGVPS that has been working without any problem since april of this year, but now theres have been more than 5 days that my server is offline.

Now when im trying to enter to http://ugvps.com i found that this site is offline.

I am very concerned because in that vps i have a lot of work, and after 5 days i have a few customers very angry for this reason.

I trusted UGVPS a lot, but this have been unacceptable.

Has this happened to someone else?

:(

«13456715

Comments

  • Looks like they deadpooled

  • looks like it was hosted on google sites, ugvps.com gets redirected to google.com

  • Domain redirected to google.com.. This doesn't look good at all. I hope you have backups.

  • DalCompDalComp Member
    edited November 2013

    Oh crap, I still have 3 VPS with them. Better back them up while they are still running.

    Server goes offline is a common issue with UGVPS, quota problems or anything else. But when the main site starts disappearing too, not a good sign...

  • DavidxDavidx Member
    edited November 2013

    Crappy company anyways.. my wouldn't have ever used it for production.

  • UGVPSUGVPS Member
    edited November 2013

    Guys,

    We are not going anywhere, we seem to be facing a problem with the domain and we are working with GoDaddy support.

    Nothing has been down for 5 days, so dakser please PM me with your VPS IP so I can look and see what the issue is.

  • jbilohjbiloh Administrator, Veteran

    I was just going to say that I got a pm from UG Vps confirming it's just a domain issue. Customer account are unaffected.

  • DalCompDalComp Member
    edited November 2013

    @DalComp said:
    I still have 3 VPS with them.

    Unfortunately 1 of the 3 just went unreachable.
    @UGVPS sent you a PM to check the IP.

    Edit: back online.

  • Your PM has been responded to. We are working on getting our website back online on a temporary domain while waiting for GoDaddy support.

    Thanked by 1DalComp
  • We have set up our temporary domain while awaiting resolution from GoDaddy support as we want to offer clients a way to contact us etc. :) Our temporary domain is: http://ugeekvps.com/

    Those that need to open a ticket may do so at: http://www.ugeekvps.com/submitticket.php?step=2&deptid=3

  • netomxnetomx Moderator, Veteran

    i got scared :/

  • I have a question: is UGVPS violating the privacy of its clients by sharing information about their accounts with a 3rd party? Chris Fabozzi of ChicagoVPS is claiming that the OP's statement of "offline for 5 days" is a lie. The only way for Fabozzi to know whether or not a UGVPS client's VPS had issues would be if UGVPS shared info about the client with him. So Crystal, are you sharing info about your clients with Chris?

    http://vpsboard.com/topic/2738-ugvps-deadpooled/#entry40494

  • CVPS_ChrisCVPS_Chris Member, Patron Provider

    @Domainbop

    Stop making up fabricated stories. The post stated that servers have been offline for 5+ days which is false. As far as a SINGLE vps, sure its possible. I was correcting the statement.

    Now go away

  • jarjar Patron Provider, Top Host, Veteran

    What kinda domain issues? Do I need to be pulling domains from godaddy? Heck I'm even using their new cpanel hosting right now because I believe in second chances, which they're impressing me with on every level but support.

    Thanked by 1aglodek
  • Crapster, http://www.ugvps.com redirects to http://www.google.com

    Could it be a case of "faliment"?

  • @marcm said:
    Crapster, http://www.ugvps.com redirects to http://www.google.com

    Could it be a case of "faliment"?

    Bankruptcy in Romania?

  • Nekki said: Bankruptcy in Romania?

    Bingo!

  • @DomainBop said:
    I have a question: is UGVPS violating the privacy of its clients by sharing information about their accounts with a 3rd party? Chris Fabozzi of ChicagoVPS is claiming that the OP's statement of "offline for 5 days" is a lie. The only way for Fabozzi to know whether or not a UGVPS client's VPS had issues would be if UGVPS shared info about the client with him. So Crystal, are you sharing info about your clients with Chris?

    http://vpsboard.com/topic/2738-ugvps-deadpooled/#entry40494

    Yeah, nice try stirring up some drama ;-) Both here and at VPSB by the way.

    You know it's very thin what you're saying here and there's many logical explanations for what Chris said without it meaning he's a UGVPS insider.

    You, sir: you're trolling!

  • marcmmarcm Member
    edited November 2013

    http://ugeekvps.com/ is working just fine. I wish that when stuff like this happens someone from the hosting company would just post an update, otherwise things get out of hand and allot of room is left for speculation.

  • 2 my vps not offline LA and ATlanta it's running ok, they just have a problem with old domain and has been emailed new site ugeekvps.com

  • my vps on LA

    ➜  ~  uptime
     17:47:54 up 6 days,  9:04,  1 user,  load average: 0.14, 0.03, 0.01
    
  • Hi, 20 hours ago i have sended to UGVPS in a PM the details about my VPS but i get no answer. My tickets to support and billing have not been answered. Please Help UGVPS.

  • The mail of UGVPS are down, no way to talk with them. They give no response even from here in the PM. This is what you get when you write to their mails:
    _
    "Delivery to the following recipient failed permanently:

     [email protected]
    

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain ugvps.com by smtp.secureserver.net. [72.167.238.29].

    The error that the other server returned was:
    550 5.1.1 billing@ugvps.com recipient rejected
    "_

  • @dakser

    @UGVPS said:
    We have set up our temporary domain while awaiting resolution from GoDaddy support as we want to offer clients a way to contact us etc. :) Our temporary domain is: http://ugeekvps.com/

    Those that need to open a ticket may do so at: http://www.ugeekvps.com/submitticket.php?step=2&deptid=3

  • jahuttonjahutton Member
    edited December 2013

    VPS not accessible, is this related? Looks like the VSC options don't work as well.

  • VPS is not accessible for me either. Went into the admin via the temporary domain and the VPS said offline. I attempted to boot it, but it won't start. Even though it's just a dev box and in no way would I use it for production I still need clients to view the content. I've gotten fed up with the downtime and random reboots that have occurred lately. I will be investing in a higher quality service, since you do get what you pay for.

    I have funds deposited with UGVPS. Does anyone know if they will refund those to my paypal account?

  • @UGVPS, would be nice to at least know what's going on...

    Thanked by 1CrystalD
  • jahutton said: @UGVPS, would be nice to at least know what's going on...

    I would guess probably she waited till the last minute to renew the domain registration and it was dropped and picked up by someone else....

    It seems to me that UG is always in a rush, from last minute DC moves to the domain name fiasco...I think it would be nice if they could do some advance planning next time...

  • jahuttonjahutton Member
    edited December 2013

    zhuanyi said: I would guess probably she waited till the last minute to renew the domain registration and it was dropped and picked up by someone else....

    It seems to me that UG is always in a rush, from last minute DC moves to the domain name fiasco...I think it would be nice if they could do some advance planning next time...

    Yeah, I think we're beyond the whole domain name isn't renewed. Looks like there are issues on the control panel that is showing the vps' down and they're not accessible.

  • Check the WHOIS and call her!

    who.godaddy.com/whoischeck.aspx?domain=UGVPS.COM

    Thanked by 1CrystalD
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