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Anybody else here with Sky?
I just got another letter through..
"Your Sky line rental will increase by £2.25/month". Im not joking, this is the third price increase in under 6 months. When i first got it, the monthly bill was £38.00, now its £46+.
And all because there rolling out features that Virgin have had for ages (On demand). Absolutely ridiculous.
Comments
Is that with movies/sports and internet?
Hell no.
Standard TV, Unlimited Internet + Phone.
@GetKVM_Ash So it's bundled with your TV package? What are you getting/paying (just for the broabdand)?
Edit..
Ah ok :P Change your ISP? Are Sky any good? What are you getting with them?
The broadband is quality, cant fault that. But the TV side is meh. They have no on demand features right now (BBC iPlayer, 4OD etc) they have "Sky anytime" which has hardly anything on it. And most of them are from box office, so you have to pay extra again.
They are releasing on demand in November which is the reason for the price increase according to this letter. But Virgin have had all of that for ages now with Tivo.
Everytime i have had a letter from Sky, its been regarding a price increase. Just dug up the old letters and its actually been three increases in 4 month's.
I have had on demand with virgin for like 3 years. You can record with tivo too.
Yep, Tivo is included for free with all packages now as well, so im paying significantly more for a lot less with Sky!
@GetKVM_Ash Get an apple tv box something for iPlayer/4OD. I use my PS3 which I think you can use Netflix with too.
And do you have Sky+ or something? We have one of their "original" boxes from years and years ago which just has the standard tv.
Yeah i have Sky+. I bought a WD TV Live box the other day for OD and USB/network streaming the other day, its fantastic.
@GetKVM_Ash If you don't use any of the Sky+ stuff and don't want to pay for it, can you not downgrade to a standard box? or phone em up and threaten to cancel, see if that'll knock the price back down.
That's probably going to be my next move :) I think i might just cancel altogether though and look into an alternative for internet + TV.
The Sky+HD box IS the standard box now :-)
It's BT who are forcing the price increase on line rental, nothing Sky can do about that increase unless they wish to make a loss on a service.
And the other two... :P
£46 is cheap, We pay that for TV and Phone alone.
Who are you with LOL
You get ripped off ;)
Ash, just call up and threaten to leave, do this every few months, they're basically forced to give you discounts, often upto 50% off, with some contract increase or sometimes without contract changes.
We use Sky TV and Sky Broadband (although don't pay for broadband..). We rarely use the TV (mum watches a few crime programs, that's it), and mainly rely on Netflix for watching stuff.
We'd cancel Sky TV, but if we done that they'd probably click on that we've got broadband for free.. so might as well stick with it.
Switch to virgin media :) We always threaten to leave Virgin Media at the end of the contract and always stay because there "Retentions" do some good deals always or do what @Zen said works normally if you've been a long existing customer
The Sky is the limit... I have seen an ugly practice here too, for example I got all the channels including HBO and whatnot because was a very good deal and my aunt is 93 and doesnt have much else to do. They removed some discovery-like channels (history channel, discovery investigation and 3 others) and want some 1.5 Eur to re-enable them. Even my aunt said that is so immoral that wouldnt give them one cent more, even if they close all channels. If they would have just increase the price, no problem, everybody does every now and then and it was an excellent deal anyway, but choosing this way only managed to upset everyone. It is also a company that tried to eliminate the few channels that have the guts to expose the extremely unpopular president which lost the referendum 9:1 and was reinstated by Barroso and Merkel. I concluded the deal on 16'th of December, soon will be free to switch :) M
We just do it when we want a speed upgrade. heh.
I think everyone does that, we do that too.
Yeah, or a discount to the current package.
It didn't work for me :( , They turn around and say 'if you leave you can't come back for 31 days'
Did you take it as far as the MAC code n all?
No, it's 6 months now but meh. What you do is get someone you know at Virgin, cancel your contract, get them to setup a modem/TV box for that 6 months and make sure the MAC code is already activated and Virgin doesn't see then sign up again and get the signup deals.
Virgin do quite well out of us. If we added all our virgin services up you're probably looking at £120+ a month. We have been with them since they acquired NTL. I think we're 'loyal' then ;-)
No I have done it a few times now but I think they know what I do it for haha. They have pretty nice SLA if they have slowness or outages. It's like £7/24hours of slowness so say I'm only getting 10-12mbit of my 20mbit download they credit you so that's something I like about them especially since the broadband cost is only about £18/mo so 3 days of slowness and its paid for it's self really.
Interesting, I have never encountered this, where did you read it?
@Jack Go on HotUKDeals.com or Virgin Community forums and search for what other users are getting, we use this as evidence and sometimes make it up and we always get free upgrades / new hardware / discounts if not on the 1st call definitely on the 2nd!
If ti's true I'd be a millionaire.
Well if you ring them they usually say we'll credit you with £7 for the slowness please accept our apologies.
then ring again next day if its still slow and they do it again.
You have to call and ask them but they do give it you.