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What happen to Bluevm California's node?

What happen to Bluevm California's node?

guyusoftwareguyusoftware Member
edited August 2012 in General

What happen to Bluevm California's node? Is that the server is already gone?

Alert: Could not Connect to the server beryllium.bluevm.com. This is most likely due to underlying network problem. Make sure that the server is accessible from this particular node by running telnet slave-id 8889

WHT and LET The largest support system of IDC.

Comments

  • InfinityInfinity Retired Staff
    edited August 2012

    Have you contacted BlueVM support? If you have not, please do so and resist the urge next time before posting a thread until you've done so. ;)

    我是一个巨魔 (;

    Thanked by 1NanoG6
  • I had already contact them and they want me to wait for their update information but is is already two days.

    WHT and LET The largest support system of IDC.

  • From what I understand, it's a hardware issue.

  • aubsaubs Member

    @infinity ... Shouldn't matter whether or not their customer has contacted their support, (s)he was asking if we know anything about it.

    For the record, there's nothing on their Twitter account or forum, and I can't readily find a server status page from the main site.

  • Well it is California.

    I'm from Texas so I'm allowed to hate on Cali...

    jarland.me | Read about my new hosting experiment.

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  • I signed up for one of the Cali nodes last night, haven't been able to get into it yet. Assuming it's a similar problem, no response to ticket for ~12 hours.

    ServerBear - Easy UnixBench/dd/IOPS/FIO (NEW) & Network Benchmarks | Example Report | Compare Low End Boxes
    Gleam - Run kick-ass viral competitions & rewards to grow your userbase. Free until Sept.
  • Do they have any status page or communication that its down?

  • Welcome to the support forum of BlueVM!

  • aubsaubs Member
    edited August 2012

    @breton : The OP is probably more likely to get any update here than any other medium. Maybe @BlueVM could shed some light on the full situation? - It's quite ironic that I frequently get emails from [email protected] (I assume their own monitoring IP) with issues such as :

    The port 80 is Up on 204.12.my.ip. Was Down for 100.8 Minutes

  • DDoS + Hardware. From what I remember/heard.

    Catalyst Host - Pie Approved!
  • aubsaubs Member

    @HalfEatenPie said: From what I remember/heard.

    Where did you hear that? They're active on here, but from what I've seen, little, if any information regarding any ongoing issues.

    FTR, I've not raised this with their support team, I've not had a chance to significantly look into the issues, probably a supplier issue though tbh.

  • Somebody could give me some information about it? @Bluevm

    WHT and LET The largest support system of IDC.

  • @guyusoftware said: I had already contact them and they want me to wait for their update information but is is already two days.

    Yo man nice to see you here. but my KVM with them is so good so far.

  • LAKidLAKid Member
    edited August 2012

    My vps has no effect, running good.

  • @LAKid said: My vps has no effect, running good.

    Wait, a post without bashing a DC or company? Good JOB :D

    This signature is brought to you by the NSA. Spying on the entire world since 1952!

  • aubsaubs Member

    Chat log from the IRC support chat for @BlueVM ...

    http://pastebin.com/KXx5Vshe

    No one seems to be able to give a status update, not even "rallias : I handle making sure uptime is maintained."

    LoL

  • The ironic thing is that this box was going to be one of our 10 uptime monitoring nodes :P

    ServerBear - Easy UnixBench/dd/IOPS/FIO (NEW) & Network Benchmarks | Example Report | Compare Low End Boxes
    Gleam - Run kick-ass viral competitions & rewards to grow your userbase. Free until Sept.
  • TazTaz Disabled

    @serverbear can we help ;)

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

  • @NinjaHawk Sure, just grabbed your latest offer.

    ServerBear - Easy UnixBench/dd/IOPS/FIO (NEW) & Network Benchmarks | Example Report | Compare Low End Boxes
    Gleam - Run kick-ass viral competitions & rewards to grow your userbase. Free until Sept.
  • @TheHackBox Hey, stupid, when server is running, why bash DC?

  • TazTaz Disabled

    Wow, self whoring works :P @Serverbear I hope you will not be disappointed.

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

  • TazTaz Disabled

    @Lakid Tears of joy coming out of my eyes :====

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

    Thanked by 1ihatetonyy
  • @NinjaHawk I'd better cancel my box with you now, good luck.

  • TazTaz Disabled

    @Lakid :( Now Tear of sadness :====

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

    Thanked by 1ihatetonyy
  • @aubs said: Where did you hear that? They're active on here, but from what I've seen, little, if any information regarding any ongoing issues.

    I'm in their IRC? All I can say is just wait, they're working on it.

    Catalyst Host - Pie Approved!
  • We are aware of the issue... the raid controller appears to have failed and since it's on board we're coordinating a replacement of the motherboard with the datacenter. Unfortunately this is taking far longer than expected and we will be compensating customers effected by this outage with a free month of service. We are expecting a replacement of the board to be completed tomorrow morning or early afternoon in PST.

    Customers who are "in a rush" to have a vps back online can request that we create a new VPS for them instead of waiting for the old vps to come back online.

    BlueVM | Best VPS Deals [~] 1GBPS, RAID-10, OpenVZ/KVM, 8 amazing locations. [~]
    Thanked by 2HalfEatenPie black
  • @Bluevm So it will be fine tomorrow right? Nothing, I could wait for your service. Thanks for your information.

    WHT and LET The largest support system of IDC.

  • Mental note: Sounds like onboard raid controllers aren't a good idea

    Thanked by 1Taz
  • @bdtech said: Mental note: Sounds like onboard raid controllers aren't a good idea

    Its only when they go out that everything gets fishy.

    Catalyst Host - Pie Approved!
  • @bdtech said: Mental note: Sounds like onboard raid controllers aren't a good idea

    Depends... Sometimes they can be better than external RAID controllers.

  • The server is back online and client data appears to be in tact. If you would like to and were effected by the downtime feel free to request a credit.

    BlueVM | Best VPS Deals [~] 1GBPS, RAID-10, OpenVZ/KVM, 8 amazing locations. [~]
  • aubsaubs Member

    Hi @BlueVM ... What about other customers with other issues ...

    [email protected] 9 Aug (3 days ago) The port 80 is Up on 204.my.ip. Was Down for 100.8 Minutes

    I frequently get these emails, and the same for the different ports, i.e. 53. Is that the continued DOS? There's nothing on your Twitter or Forum.

  • @aubs, that would be correct. We have filtering setup, but it isn't perfect. We're working on getting the server moved to a better location with better filtering and a larger pipe (1 gbps instead of 100 mbps).

    BlueVM | Best VPS Deals [~] 1GBPS, RAID-10, OpenVZ/KVM, 8 amazing locations. [~]
  • aubsaubs Member

    @BlueVM : I'm not sure I understand ... You mean you're moving your monitoring server?, or are you continually experiencing a DOS ?

    I have a 'ping script' which works between three different servers and for some reason, my VPS with you is so frequently down. This often coincides with your 'HyperVM' status...

  • We're moving our PA nodes as the network there is unable to handle even the slightest DDOS. This causes quite a few users to experience downtime in the event of a decent sized DDOS.

    BlueVM | Best VPS Deals [~] 1GBPS, RAID-10, OpenVZ/KVM, 8 amazing locations. [~]
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