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VPS Provider Wont give me refund
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VPS Provider Wont give me refund

michaelwang32michaelwang32 Member
edited June 2014 in General

Hey,

i brought a Vps From DemonVps and They keep shutting down my vps for No reason.

I asked them for a refund and they wont give me a refund

DONT USE DEMONVPS

They are EVIL

I can provide Proof

«1

Comments

  • Alright, and here's where I ask the obvious questions:

    • Have you opened a support ticket?

    And then

    • What reason(s) did they give you for shutting your VPS down?
    • Were they even shutting your VPS down? [ or was it crashing? ]
    • Have you checked your application / system logs for crashes?

    And

    • How did you ask for a refund?
    • How long did you wait before posting?
    Thanked by 2netomx Maximum_VPS
  • did you ask why they shut down the vps ?

  • tr1ckytr1cky Member

    DONT USE DEMONVPS

    They are EVIL

    I thought the name would tell you that they're evil.

  • Why do you have "free" in your tag list?

  • michaelwang32michaelwang32 Member
    edited June 2014

    GoodHosting said: Alright, and here's where I ask the obvious questions:
    Have you opened a support ticket?

    I opened 2 support tickets and they said I was using DDOS software even though i was using bungeecord(mc server)

    And then

    What reason(s) did they give you for shutting your VPS down?

    They said i was sending denial of service attacks even though it was bungeecord

    Were they even shutting your VPS down? [ or was it crashing? ]

    The VPS was on but they wouldnt let me connect to it.

    Have you checked your application / system logs for crashes?

    I cant since i cant acess the server.

    And

    How did you ask for a refund?

    I told them that their servers were not up all of the time and i was with their 3 day refund policy

    How long did you wait before posting?

    I waited after the server was down 2 times.

    Also This has caused me a lot of downtime since i run a business on that server

  • @michaelwang32 said:
    Hey,

    i brought a Vps From DemonVps and They keep shutting down my vps for No reason.

    I asked them for a refund and they wont give me a refund

    DONT USE DEMONVPS

    They are EVIL

    I can provide proof

  • @PremiumN said:
    Why do you have "free" in your tag list?

    Because i wasnt sure if this post would even be seen

  • udkudk Member
    edited June 2014

    I would recommend moving your business to a different server than your minecraft server as you're more likely to be attracting DDoS and causing high cpu usage/disk IO with that running. You should probably be a little more patient with them too, let them have a chance to respond to you before trashing them in public.

  • @udk said:
    I would recommend moving your business to a different server than your minecraft server as you're likely to be attracting DDoS and causing high cpu usage/disk IO with that running. You should probably be a little more patient with them too, let them have a chance to respond to you before trashing them in public.

    I really cant since i dont want to waste any money on other servers if they do that

  • udkudk Member

    Just wait to see what they have to say. It could have been automated shutdowns due to you affecting other users.

  • @udk said:
    Just wait to see what they have to say. It could have been automated shutdowns due to you affecting other users.

    I cant wait since I have to run my business.

  • udkudk Member

    Turn off your minecraft server (until you hear from them) if your business is that critical.

  • ztecztec Member

    I hate these topics.

    Thanked by 2Maounique Infinity
  • @ztec said:
    I hate these topics.

    I know but people need to vent their anger

  • shovenoseshovenose Member, Host Rep

    Mine craft is not urgent critical business! Besides if you run a business seriously you would not have the problem of not having enough money to pay for it.

  • @shovenose said:
    Mine craft is not urgent critical business! Besides if you run a business seriously you would not have the problem of not having enough money to pay for it.

    I was saying that to see if people would reply to that

  • @shovenose said:
    You are an idiot.

    You might be right since i have very bad grammer skills.

  • NekkiNekki Veteran

    @shovenose said:
    You are an idiot.

    For once you and I agree @Shovemeister

    Thanked by 1netomx
  • @ftpit said:
    did you ask why they shut down the vps ?

    I did ask why and they said for running DDOS software

  • NekkiNekki Veteran

    michaelwang32 said: I did ask why and they said for running DDOS software

    Well there you go, don't DDoS then.

  • matthewvzmatthewvz Member, Host Rep

    Welcome to HelpDeskTalk, formerly known as LowEndTalk.

  • @Nekki said:
    Well there you go, don't DDoS then.

    I wasnt running DDOS software on the server

    I was running Bungeecord

  • @matthewvz said:
    Welcome to HelpDeskTalk, formerly known as LowEndTalk.

    I know

  • I might file a paypal chargeback

  • nerouxneroux Member

    Well, from the software's description I cannot find malicious intentions

    BungeeCord is a piece of Java software which allows a user to link multiple Minecraft servers together, allowing players to teleport between them and access advanced features. This makes it perfect for servers looking to expand their player base and spread across multiple gameplay styles.

    Unless there were actual attacks being performed using this software I wouldnt be quite sure why the provider closed the account.

    @michaelwang32, did you enquire what they exactly meant/referred to by this?

  • Why don't you file it right now

  • akzakz Member

    I thought this would entertain me after a long day, nope.

    • Outgoing DDoS Attack

    You said you were not running DDoS software, but was your VPS compromised and someone else was running?

    • Incoming DDoS Attack

    Have you considered the possibilities of being attacked because of the game server?

  • raindog308raindog308 Administrator, Veteran

    said: DONT USE DEMONVPS
    They are EVIL

    That must have come as quite a surprise.

    Thanked by 1netomx
  • michaelwang32michaelwang32 Member
    edited June 2014

    @msg7086 said:

    • Outgoing DDoS Attack

    You said you were not running DDoS software, but was your VPS compromised and someone else was running?

    My VPS wasnt compromised.

    • Incoming DDoS Attack

    Have you considered the possibilities of being attacked because of the game server?

    I have never considered it

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