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ArchieArchie Member
edited April 2014 in General

I had one Buffalo VPS bought from GVH. I re-installed it yesterday but then I could not boot my server, so I opened a ticket for help. They made a re-deploy for my server, that's the new specification I received:

· IP: changed without a comment before they did

· RAM: 2GB before, now 1.5GB

· Bandwidth: 10TB before, now 3TB

I replied in the ticket and asked for a fix, what they said

screenshots of servers(Chicago and Dallas) I bought the same time as this one


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Comments

  • BradBrad Member

    Everybody get ready and put on your seat belts.

    Thanked by 1daxterfellowes
  • Shoaib_AShoaib_A Member
    edited April 2014

  • matthewvzmatthewvz Member, Host Rep

    @K2Bytes said:

  • ATHKATHK Member

    Brad said: Everybody get ready and put on your seat belts.

  • Did you reply with the screenshots you posted here before posting here?

    I assume not...

  • Re-screenshot so you'll know this is on live, excited, aha? Welcome @GreenValueHost

  • It's... DRAMA TIME!

  • ArchieArchie Member
    edited April 2014

    @hostnoob said:
    Did you reply with the screenshots you posted here before posting here?

    No need to do that.

    "Papa, I want a toy"

    "Papa, I want a car"

    "No it should have 3TB."

  • Shoaib_AShoaib_A Member
    edited April 2014

    Threads like these are becoming means of unintentional publicity for GVH :)
    LET & WHT both almost always have 1 active thread regarding GVH. Jon @GreenValueHost I am jealous of your brand's popularity ;(

  • hostnoobhostnoob Member
    edited April 2014

    @serverian said:
    I'm really sick of this.

    Same, he could have easily replied with that screenshot saying "No, look it was 10TB, I have this proof here" and no doubt they would have amended it.

  • ATHKATHK Member
    edited April 2014

    You all know that LET is the number 1 helpdesk.. not the actual providers system/s.

    Thanked by 1darkshire
  • They don't even address the client when replying to the ticket...

    Thanked by 1764664
  • raindog308raindog308 Administrator, Veteran

    "Hey let me tell you about GVH..."

    image

  • BradBrad Member
    edited April 2014

    @forthcloud said:
    They don't even address the client when replying to the ticket...

    Very few hosts do that. For all I care, as long as they get the issue resolved, I'm happy.

    @Archie your thread title makes it look like you're posting this on purpose.

  • ArchieArchie Member
    edited April 2014

    Not really.

    I would not post here but they say something to their customers without any investigation/check and so sure. It's not the way to do business. Maybe I should not screenshot and just write here "I'm sure the server SHOULD have 100T bandwidth", what would you say.

  • @hostnoob said:
    Same, he could have easily replied with that screenshot saying "No, look it was 10TB, I have this proof here" and no doubt they would have amended it.

    That's not the key. If I did not order any other servers at the same time I would have no evidence screenshots you saw here. What would you do if you were the customer? What would you do if you were the provider if a customer said the specification was wrong?

  • ricardoricardo Member
    edited April 2014

    What would you do if you were the customer?

    Personally, I don't have data that is either popular or large enough to warrant >3TB that I'd have on a budget VPS. I guess that's the realm of sharing other people's data.

    Dig out your emails and see if there's any mention of 10TB in either the paypal/cc receipt or the order confirmation.

  • It seems that as we go day by day, LET has become a VPS provider complaints forum.

    .. in fact some people even use it as a secondary "support channel"

  • @BoxClouds said:
    It seems that as we go day by day, LET has become a VPS provider complaints forum.

    .. in fact some people even use it as a secondary "support channel"

    blame the shitty providers who only respond properly when they are publicly shamed

  • ATHKATHK Member

    texteditor said: blame the shitty providers who only respond properly when they are publicly shamed

    Lol so true, that's when issues actually get some sort of response.. it's sad really ..

  • I think GVH enjoy threads like this.

    Thanked by 1karjaj
  • colacola Member

    I have 2 VPS servers from them, i did wait almost 2 weeks to change a damn location, but in the end, is better to not complain about nothing for 8-10 bucks a year.

  • NekkiNekki Veteran

    I am disappoint, son.

  • gsrdgrdghdgsrdgrdghd Member
    edited April 2014

    @Archie i think you are at fault here. When you decided to buy a VPS from 13 years old < kittens >, what did you expect?

    Thanked by 1darkshire
  • PremiumNPremiumN Member
    edited April 2014

    @Linkking said:
    I think GVH enjoy threads like this.

    Indeed. They dont really give a .... about their customers.

    Thanked by 1darkshire
  • kyakykyaky Member
    edited April 2014


    Thanked by 1GIANT_CRAB
  • NekkiNekki Veteran

    Ad alert, ad alert, ad alert @mpkossen please discipline accordingly.

  • LinkkingLinkking Member
    edited April 2014

    @GreenValueHost said:
    Also while I'm here, I'd also like to take the opportunity to let everyone know that we've just deployed a bunch of new nodes in all of our locations and that we have a few thousand v4 just laying around, we'll make use of that and get another sale going this week.

    Sidenote: Use the promo code "GVHTIME" for first month free on a V-standard+ vps purchase.

    I can't beleave you get away with this. Is the OP a real customer and this just another marketing strategy?

    Thanked by 2raindog308 eric1212
  • wychwych Member

    @Nekki said:
    Ad alert, ad alert, ad alert mpkossen please discipline accordingly.

    Haha.

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